- INTRODUCTION AND SCOPE
1.1 These Digital Products Sales Agreement conditions govern the purchase, access, delivery, activation and use of all digital products, digital services, educational products, memberships, subscriptions, learning resources, digital books, educational guides, dashboards, frameworks, research products, paid educational areas and any other digital offering made available through Block2Learn.
1.2 This Agreement applies to every purchase completed through the Platform by any User, Customer, Member or Subscriber, whether acting as a consumer, professional, company, organization or other legal entity, to the maximum extent permitted by applicable law.
1.3 Block2Learn is a digital educational platform. The products covered by this Agreement are digital products and digital services. They are not physical goods. They are not shipped. They are not delivered by courier. They are delivered electronically through account activation, membership activation, subscription activation, dashboard access, learning path access, digital content access or other electronic methods made available by the Platform.
1.4 This Agreement forms an integral and substantial part of the Block2Learn legal framework. By submitting an order, completing a checkout, purchasing a product, activating a membership, subscribing to a service, accessing a paid area, using a dashboard, entering a Learning Path, downloading or viewing any purchased content, the Customer confirms that the Customer has read, understood and accepted this Agreement, the Terms of Service, the Refund and Withdrawal Policy, the Membership and Subscription Policy, the Learning Path Policy, the Account and Acceptable Use Policy, the Financial Disclaimer, the Intellectual Property Policy, the Privacy Policy and all other applicable legal documents made available by Block2Learn.
1.5 The Terms of Service constitute the master agreement governing the entire Block2Learn ecosystem. This Agreement does not replace the Terms of Service. This Agreement supplements the Terms of Service and specifically regulates the commercial, contractual and legal conditions applicable to digital product sales, immediate digital delivery, access activation, checkout acceptance, payment confirmation, withdrawal consequences, refunds, chargebacks and post purchase access.
1.6 In the event of any conflict between this Agreement and the Terms of Service, the Terms of Service shall remain the governing master agreement, except where this Agreement regulates a specific sales, digital delivery, access or purchase matter in greater detail. In such case, this Agreement shall apply to that specific matter, unless mandatory applicable law provides otherwise.
1.7 The Customer acknowledges that Block2Learn may evolve over time and may introduce new digital products, educational products, software tools, artificial intelligence features, dashboards, memberships, subscriptions, communities, referral services, certification programs, premium research products, educational advisory style services, applications or other digital services. Unless expressly stated otherwise, all such future digital products and services shall be governed by this Agreement, the Terms of Service and any applicable supplemental policy.
1.8 This Agreement is binding upon the Customer from the moment the Customer submits an order, completes the checkout process, confirms the required checkout declarations, makes a payment, receives access, activates a membership or subscription, or otherwise uses any purchased digital product.
1.9 If the Customer does not agree with this Agreement or with any document forming part of the Block2Learn legal framework, the Customer must not submit an order, complete a purchase, request immediate access, activate digital content, use paid services or access any purchased digital product.
1.10 The Customer acknowledges that the purchase of a digital product is a contractual act. The Customer is responsible for reading the applicable product description, price, access conditions, delivery method, refund rules, withdrawal consequences, legal documents and checkout declarations before completing the purchase.
- DEFINITIONS
2.1 For the purposes of this Agreement, “Block2Learn” means the Block2Learn platform, its current operator, and any future company, affiliate, subsidiary, successor, assignee, purchaser, licensee, corporate structure or legal entity that may own, operate, manage, control or provide the Platform or any part of its products and services.
2.2 “Platform” means the Block2Learn website, account area, checkout system, membership infrastructure, learning environment, dashboards, progress systems, educational tools, digital content areas, subscription systems, software features, applications, communication channels and all related technical infrastructure through which Block2Learn products and services are offered, sold, delivered or accessed.
2.3 “User” means any person or entity accessing, browsing, registering for, interacting with or using the Platform.
2.4 “Customer” means any User who submits an order, completes a purchase, pays for a product, activates a membership, subscribes to a service, receives access to paid content or otherwise acquires access to a digital product or digital service offered by Block2Learn.
2.5 “Account” means the personal user account, profile or access credential system through which the Customer may access purchased products, memberships, subscriptions, dashboards, learning resources, educational content, progress systems or other Platform features.
2.6 “Digital Product” means any product, service, content, educational resource, paid access area, guide, book, video, research material, dashboard, framework, membership, subscription, learning path, software tool, downloadable resource, digital file, online content, educational system or other electronically delivered product made available by Block2Learn.
2.7 “Digital Delivery” means the electronic delivery of a Digital Product through account activation, access activation, membership activation, subscription activation, dashboard access, learning path access, content availability, software availability, download availability, email communication, account area availability or any other electronic method used by Block2Learn.
2.8 “Immediate Access” means access to a Digital Product that is granted immediately or substantially immediately after successful payment confirmation, order approval, account activation, membership activation or subscription activation.
2.9 “Immediate Performance” means the beginning of contractual performance by Block2Learn through the activation, enabling, delivery or availability of digital access, digital content, membership rights, subscription rights, educational materials, dashboards, learning resources or other purchased services.
2.10 “Membership” means any free or paid access program that provides access to designated content, services, tools, dashboards, educational resources, learning areas, community areas or other Platform features.
2.11 “Subscription” means any recurring paid arrangement that provides access to products, services, content, tools, resources, memberships, analysis, dashboards or other Platform features for a recurring fee.
2.12 “Learning Path” means any structured educational path, training sequence, layer, module, progression system, curriculum, educational architecture or learning journey made available by Block2Learn.
2.13 “Framework” means any proprietary educational methodology, decision making system, analytical structure, educational model, operational process, scoring structure, training architecture or related educational asset developed or provided by Block2Learn.
2.14 “Dashboard” means any digital interface, progress tracking tool, educational tracking system, analytical interface, scoring interface, learning progress area, reporting tool or software based educational resource made available through the Platform.
2.15 “Checkout” means the electronic process through which the Customer selects a product, reviews purchase information, provides required data, accepts required declarations, confirms legal documents, requests immediate access where applicable, submits payment and completes the order.
2.16 “Required Checkout Confirmations” means any mandatory checkbox, acknowledgement, consent mechanism, declaration, acceptance field or electronic confirmation required by Block2Learn before the Customer may complete a purchase.
2.17 “Legal Framework” means the Terms of Service, this Digital Products Sales Agreement, the Refund and Withdrawal Policy, the Membership and Subscription Policy, the Learning Path Policy, the Account and Acceptable Use Policy, the Financial Disclaimer, the Intellectual Property Policy, the Privacy Policy and any other legal policy, disclosure or agreement made available by Block2Learn.
- PRODUCTS COVERED BY THIS AGREEMENT
3.1 This Agreement applies to all Digital Products offered, sold, activated, delivered or made available by Block2Learn, whether provided individually, as part of a bundle, as part of a membership, as part of a subscription, as part of a learning path, as part of a dashboard, as part of a framework or as part of any future product structure.
3.2 The products covered by this Agreement include, without limitation, Learning Path products, educational memberships, subscription services, educational frameworks, dashboards, progress tracking systems, guides, books, digital resources, videos, research products, premium educational content, educational tools, software based features, downloadable resources and future digital products.
3.3 Learning Path products may include structured educational layers, modules, guides, videos, exercises, dashboards, progress tracking features, educational resources, training systems, educational sequences and related materials. The Customer acknowledges that Learning Path products are educational systems and not professional qualifications, licenses, certifications, guarantees of competence, guarantees of success or guarantees of financial results.
3.4 Membership products may include access to designated areas of the Platform, educational resources, research materials, analysis, dashboards, learning tools, content libraries, premium content, member only resources or other benefits described on the Platform. Membership access is limited to the specific membership purchased and remains subject to the Membership and Subscription Policy.
3.5 Subscription products may include recurring access to research, educational content, dashboards, analysis, premium areas, memberships, software tools or other digital resources. Subscription purchases are subject to recurring billing terms, renewal rules, cancellation rules, failed payment rules and access rules described in the Membership and Subscription Policy.
3.6 Framework products may include proprietary educational methodologies, decision making systems, analytical structures, operational tools, scoring systems, models, templates, dashboards, educational processes and related resources. Such products are licensed solely for personal educational use and remain protected by the Intellectual Property Policy.
3.7 Educational dashboards may include progress tracking systems, learning interfaces, educational data displays, analysis tools, scoring features, operational checklists, structured learning environments or similar tools. Such dashboards are provided for educational purposes only and may evolve, change, be updated or be discontinued over time.
3.8 Digital books and guides may include educational publications, digital manuals, structured learning documents, research based guides, downloadable or non downloadable reading materials, visual materials and related resources. Such materials are licensed, not sold, and may not be copied, redistributed, resold, translated, uploaded, reproduced, extracted, used for AI training or commercially exploited without express written authorization from Block2Learn.
3.9 Future digital products introduced by Block2Learn shall be automatically covered by this Agreement unless a separate agreement expressly states otherwise. This includes future software tools, artificial intelligence tools, mobile applications, communities, certification programs, advisory style educational products, referral related services, premium research products and any future educational or digital product developed by Block2Learn.
3.10 The Customer acknowledges that the commercial name, format, structure, delivery method, technical implementation or packaging of a Digital Product may vary over time and that such variation does not alter the applicability of this Agreement.
4. NATURE OF DIGITAL PRODUCTS
4.1 Digital Nature of Products
The Customer expressly acknowledges and agrees that all products, services, memberships, subscriptions, educational resources, learning paths, frameworks, dashboards, research materials, digital books, guides, videos, software features, educational tools and other offerings made available through the Platform are digital products and digital services. Such products are created, distributed, delivered, accessed and consumed through electronic means and are fundamentally different from physical goods sold through traditional retail or distance selling channels.
The Customer acknowledges that the essential nature of the transaction governed by this Agreement is the acquisition of access rights to digital content, digital resources and digital services made available through the technological infrastructure of Block2Learn. The Customer further acknowledges that the value of the purchased product is derived from the availability of educational content, educational systems, digital resources, methodologies, learning environments, dashboards, frameworks, research materials and related intellectual property rather than from the transfer of any physical object.
The Customer understands that the products offered through the Platform may be accessed through one or more technological systems designated by Block2Learn and that the method of access may evolve over time as a result of technological improvements, operational requirements, security considerations, business developments, educational enhancements or future platform developments. The Customer expressly agrees that such changes shall not alter the digital nature of the purchased products and shall not affect the validity of the transaction or the enforceability of this Agreement.
The Customer further acknowledges that the purchase of a Digital Product does not involve the shipment of goods, the transfer of tangible property, the delivery of a physical item, the dispatch of a package, the execution of a warehouse fulfillment process or any comparable activity typically associated with physical commerce. The contractual relationship established under this Agreement is based upon digital delivery, digital access and digital performance and shall be interpreted accordingly.
For the avoidance of doubt, all Digital Products governed by this Agreement shall be considered digital content, digital services or a combination thereof to the maximum extent permitted by applicable law.
4.2 Educational Nature of Products
Block2Learn is an educational platform. The products offered through the Platform are developed and provided for educational, informational, training, research and learning purposes.
The Customer acknowledges that the primary purpose of the Platform is to provide educational content, educational methodologies, analytical frameworks, structured learning systems, educational resources, educational experiences and decision making tools intended to assist Users in developing knowledge, improving analytical capabilities and building structured approaches to understanding financial markets, economic systems, capital allocation, risk management, decision making processes and related subjects.
The Customer further acknowledges that all Digital Products are intended solely as educational resources and that no product, service, membership, dashboard, framework, learning path, research publication, guide, book, video, analysis, software feature or educational tool offered through the Platform constitutes personalized advice, professional advice or regulated professional services.
The educational nature of the products remains unchanged regardless of the terminology used within the Platform, the complexity of the educational content, the expertise of contributors, the analytical depth of research materials, the sophistication of educational frameworks or the practical application of educational methodologies by the Customer.
The Customer expressly acknowledges that the Platform provides information, education, frameworks, methodologies, observations, interpretations, analytical structures and educational resources only. Any decision to apply, ignore, interpret, reject, adapt or otherwise utilize information obtained through the Platform remains exclusively the responsibility of the Customer.
The Customer further acknowledges that educational content may discuss investments, cryptocurrencies, stocks, commodities, macroeconomics, business, markets, trading, capital allocation, risk management, financial systems, geopolitical developments, economic events, market narratives and other related subjects without transforming the educational content into regulated advice or regulated financial services.
4.3 No Physical Delivery
Unless expressly stated otherwise in writing, the products governed by this Agreement are not physical goods and are not delivered through traditional shipping methods.
The Customer acknowledges that no courier service, shipping provider, warehouse operator, logistics provider or physical fulfillment process is required to complete the delivery of the vast majority of products offered through the Platform.
The Customer further acknowledges that delivery may occur through account activation, membership activation, subscription activation, dashboard activation, Learning Path access, Framework access, content availability, software activation, digital resource availability, educational content publication or other electronic methods designated by Block2Learn.
The absence of physical delivery shall not affect the validity of the transaction, the completion of contractual performance, the enforceability of this Agreement or the legal status of the purchase.
The Customer expressly agrees that digital access, digital activation and digital availability may constitute valid delivery and valid performance under this Agreement and under applicable law.
The Customer further acknowledges that Block2Learn has no obligation to provide printed materials, physical copies, physical storage devices, physical books, physical manuals, physical certificates or other tangible items unless expressly stated in writing at the time of purchase.
Where Digital Products are made available through electronic means, the Customer acknowledges that the delivery obligation of Block2Learn shall be satisfied when access is made available through the designated technological systems.
4.4 License Based Access
The Customer acknowledges and agrees that the purchase of a Digital Product does not constitute the acquisition of ownership rights in the purchased content.
All Digital Products are licensed and not sold.
Upon successful completion of a purchase and subject to ongoing compliance with the Block2Learn legal framework, Block2Learn grants the Customer a limited, personal, revocable, non transferable and non exclusive license to access and use the purchased Digital Product solely for the Customer’s own lawful educational purposes.
This license is granted exclusively to the purchasing Customer and may not be transferred, assigned, sublicensed, shared, distributed, sold, gifted, leased, rented, commercialized or otherwise made available to any third party without the prior written authorization of Block2Learn.
The Customer acknowledges that the license granted under this Agreement is conditional and remains subject to compliance with the Terms of Service, this Agreement, the Intellectual Property Policy, the Account and Acceptable Use Policy and all other applicable legal documents.
Any violation of the Block2Learn legal framework may result in suspension, restriction, termination or revocation of the license granted under this Agreement without prejudice to any other rights or remedies available to Block2Learn.
The Customer further acknowledges that access rights may be limited by product type, membership level, subscription level, account status, licensing conditions, technical requirements, security measures or other lawful restrictions established by Block2Learn.
4.5 No Ownership Transfer
The Customer expressly acknowledges that no ownership rights are transferred through the purchase of any Digital Product.
The Customer acquires only the limited rights expressly granted under this Agreement and no other rights shall be implied, inferred or otherwise assumed.
Without limitation, the purchase of a Digital Product does not transfer ownership of any intellectual property rights, copyrights, trademarks, trade secrets, proprietary methodologies, educational systems, educational structures, frameworks, dashboards, scoring systems, analytical models, research materials, software, source code, databases, designs, visual assets, educational architecture, content libraries, business processes, operational structures or future developments associated with the Platform.
All such rights remain the exclusive property of Block2Learn and its licensors and are protected by applicable intellectual property laws, contractual rights and proprietary rights.
The Customer acknowledges that the economic value of many Digital Products derives substantially from the intellectual property embodied within them and that the preservation of such intellectual property constitutes a legitimate and essential interest of Block2Learn.
Accordingly, nothing contained in this Agreement shall be interpreted as granting ownership rights, commercial exploitation rights, derivative rights, publication rights, redistribution rights or other proprietary rights to the Customer beyond the limited access license expressly granted herein.
4.6 Access Through Platform Infrastructure
The Customer acknowledges that access to Digital Products may be provided through technological systems selected and controlled by Block2Learn.
Such systems may include account environments, membership systems, subscription systems, educational dashboards, learning environments, content libraries, software interfaces, applications, future technological implementations, integrated third party technologies and other access mechanisms developed or adopted by Block2Learn from time to time.
The Customer expressly agrees that Block2Learn retains full discretion regarding the design, structure, organization, architecture, interface, presentation, technical implementation and operational management of the technological infrastructure used to provide Digital Products.
Block2Learn may modify, redesign, migrate, update, replace, consolidate, restructure, improve or discontinue elements of the Platform infrastructure where reasonably necessary for operational, technical, educational, commercial, legal, security or strategic reasons.
The Customer acknowledges that technological evolution is an inherent characteristic of digital services and agrees that Block2Learn shall not be required to maintain identical software environments, dashboard layouts, content structures, navigation systems, educational interfaces or delivery mechanisms indefinitely.
Provided that the Customer continues to receive substantially equivalent access to the purchased Digital Product where reasonably possible, such modifications shall not constitute a breach of this Agreement and shall not create any entitlement to refunds, compensation, damages or other remedies.
4.7 Product Evolution and Updates
The Customer acknowledges and accepts that Digital Products are dynamic educational resources and may evolve over time. Unlike physical products, which are delivered in a fixed material form, Digital Products may be updated, expanded, corrected, improved, reorganized, supplemented, redesigned or modified after purchase in order to preserve their educational relevance, technical functionality, security, usability, commercial viability and consistency with the broader Block2Learn ecosystem.
Block2Learn reserves the right, at its sole discretion, to update, improve, modify, replace, expand, reorganize, remove, consolidate or otherwise change any Digital Product, including its content, structure, educational sequence, dashboard interface, technical features, software implementation, visual presentation, access method, supporting materials, learning resources, internal navigation, examples, explanations, exercises, videos, guides, research references or related components.
The Customer acknowledges that such updates or modifications may be necessary or appropriate for multiple reasons, including educational improvement, correction of errors, adaptation to changing market conditions, technological updates, regulatory developments, security requirements, platform redesign, user experience improvements, product consolidation, replacement of outdated materials, removal of obsolete content, or development of new educational structures.
The Customer further acknowledges that Block2Learn is not required to preserve any Digital Product in the exact same form, layout, version, sequence, interface, design, format or structure that existed at the time of purchase. The purchase of a Digital Product does not create a contractual right to freeze the product in its original form, nor does it prevent Block2Learn from improving, modifying or reorganizing the product in the future.
Any modification, update, correction, improvement, restructuring or replacement of a Digital Product shall not be considered a defect, non conformity, breach of contract, failure of delivery or failure of performance, provided that the Customer retains access to the purchased product or to a substantially equivalent digital product, access area, learning resource, membership benefit, subscription feature or educational service where reasonably possible.
The Customer expressly agrees that product evolution is an inherent and foreseeable characteristic of digital educational services and shall not, by itself, create any right to refund, cancellation, damages, compensation, chargeback, price reduction or other remedy, except where mandatory applicable law provides otherwise.
5. PRODUCT INFORMATION AND AVAILABILITY
5.1 Product Descriptions
Block2Learn provides product descriptions, sales pages, checkout summaries, educational descriptions, membership descriptions, subscription descriptions, product pages, learning path descriptions, dashboard descriptions, framework descriptions and related informational materials in order to allow the Customer to understand the essential characteristics of the Digital Product before completing a purchase.
The Customer acknowledges that product descriptions are intended to identify the general nature, purpose, structure, access method and educational scope of the Digital Product offered through the Platform. Such descriptions may include information regarding content, modules, learning materials, educational objectives, access rights, dashboards, frameworks, videos, guides, memberships, subscriptions, support resources, technical features, expected educational use and other relevant product elements.
Before submitting an order, the Customer is responsible for carefully reviewing the applicable product page, product description, checkout summary, price, access conditions, delivery method, legal documents and any specific conditions applicable to the Digital Product. The Customer acknowledges that the decision to purchase is made independently and voluntarily on the basis of the information made available before purchase.
Product descriptions shall not be interpreted as guarantees of individual results, educational outcomes, financial outcomes, investment performance, professional improvement, personal transformation, business success, market accuracy, specific skill acquisition, future competence, earnings potential or any other subjective result. Any reference to educational value, structure, framework, methodology, premium content, learning progression or decision making improvement must be understood in light of the educational nature of the Platform and the personal responsibility of the Customer.
Block2Learn shall make reasonable efforts to ensure that product descriptions are clear and accurate at the time they are published. However, the Customer acknowledges that minor differences, updates, redesigns, educational improvements, platform changes, content restructuring or technical modifications may occur over time and shall not automatically constitute misleading description, non conformity, defective performance or breach of contract.
5.2 Informational Nature of Product Pages
Product pages, promotional pages, landing pages, checkout pages, descriptions, previews, screenshots, examples, marketing materials, social media communications, email communications, educational summaries, sales copy, visual representations and other product related materials are provided for informational and explanatory purposes.
Such materials are intended to describe the Digital Product and assist the Customer in understanding its nature before purchase. They do not constitute independent guarantees, warranties, promises, investment representations, performance commitments, financial projections, professional advice, personalized recommendations or legally binding commitments beyond the express terms of this Agreement, the Terms of Service, the product page and the applicable legal framework.
The Customer acknowledges that product pages may contain illustrative examples, sample screenshots, educational previews, feature descriptions, visual representations or general descriptions of product structure. Such materials may not always reflect every current or future element of the Digital Product, especially where the product is updated, expanded, improved, redesigned or reorganized after purchase.
In case of inconsistency between informal promotional materials and the legal documents governing the transaction, the Terms of Service, this Agreement, the Refund and Withdrawal Policy, the Membership and Subscription Policy and any other applicable legal document shall prevail to the maximum extent permitted by applicable law.
The Customer further acknowledges that no oral statement, informal message, private conversation, social media post, marketing summary, public comment, external communication, third party representation or non contractual statement shall modify the legal terms of the purchase unless expressly confirmed in writing by Block2Learn and incorporated into the applicable contractual framework.
5.3 Product Updates
Block2Learn may update Digital Products at any time. Updates may include corrections, improvements, expansions, content revisions, new lessons, revised explanations, updated examples, updated research references, additional videos, new dashboards, modified educational sequences, interface improvements, software improvements, security improvements, technical adjustments, restructuring of content or removal of obsolete materials.
The Customer acknowledges that updates may be necessary to preserve the educational quality and operational integrity of Digital Products, especially where such products concern topics that may evolve over time, including markets, economics, cryptocurrencies, investing, technology, regulation, digital assets, macroeconomic developments, risk management, decision making frameworks and related subjects.
Block2Learn does not guarantee that any specific update will be released, that updates will follow a fixed schedule, that every product will be updated at the same frequency, or that all previously published materials will remain available after an update. The timing, scope, form and content of updates remain within the discretion of Block2Learn.
Where an update materially improves, replaces or restructures a Digital Product, the Customer agrees that access to the updated version may satisfy Block2Learn’s obligations in relation to the purchased product, provided that the updated version remains reasonably connected to the original product purchased or provides substantially equivalent educational access.
The Customer acknowledges that updates do not restart, extend or modify refund periods, withdrawal periods, subscription periods, membership periods, license periods or other commercial terms unless expressly stated in writing by Block2Learn or required by applicable law.
5.4 Product Modifications
Block2Learn reserves the right to modify Digital Products where necessary or appropriate for educational, technical, legal, commercial, operational, security, strategic or platform development reasons.
Modifications may include changes to the title, structure, organization, sequence, categories, lessons, modules, dashboard components, interface design, delivery method, access rules, supporting materials, internal links, visual assets, examples, exercises, videos, written materials, product grouping, membership inclusion or subscription availability.
The Customer acknowledges that Digital Products are part of a broader educational ecosystem and that certain modifications may be required to maintain consistency between the Terms of Service, the Legal Framework, the Learning Path, the Framework, dashboards, memberships, subscriptions, educational systems and future products.
A modification shall not be considered a breach of contract solely because the Digital Product is no longer identical to the version available at the time of purchase. The Customer agrees that Block2Learn may reasonably update the form and structure of its products without being required to obtain separate consent from each Customer for every modification.
If a Digital Product is materially modified, discontinued or replaced, Block2Learn may, at its discretion and where reasonably appropriate, provide access to an alternative version, replacement product, equivalent product area, updated resource or comparable educational content. Such replacement or alternative access, where provided, shall not constitute an admission of liability, defect, breach or refund obligation.
5.5 Availability of Services
Block2Learn endeavors to make Digital Products available through the Platform after purchase, subject to technical availability, payment confirmation, account status, membership status, subscription status, compliance with the Legal Framework and the operational integrity of the Platform.
The Customer acknowledges that Digital Products may not be available at all times and that temporary interruptions may occur as a result of maintenance, updates, security measures, hosting issues, payment provider issues, membership system issues, software errors, third party service interruptions, internet failures, cyber incidents, force majeure events, legal requirements, operational adjustments or other circumstances affecting digital services.
Temporary unavailability, delay, interruption, maintenance or technical degradation shall not automatically constitute failure of delivery, defective performance, breach of contract or grounds for refund, provided that Block2Learn takes reasonable measures to restore access where appropriate and where the Customer remains entitled to access under the applicable product terms.
Block2Learn shall not be liable for inability to access Digital Products caused by the Customer’s device, browser, internet connection, email configuration, account credentials, security settings, spam filters, software limitations, operating system, blocked payment, incorrect information, failure to log in or other circumstances outside the reasonable control of Block2Learn.
5.6 Technical Requirements
The Customer is solely responsible for ensuring that the Customer has the technical means required to access and use Digital Products. Such means may include a stable internet connection, compatible browser, updated software, compatible device, functioning email address, access to the Customer’s account credentials, payment method compatibility and any other technical requirement reasonably necessary to access digital content.
Block2Learn is not responsible for the Customer’s failure to access a Digital Product where such failure results from the Customer’s own technical environment, device settings, browser restrictions, network limitations, outdated software, blocked cookies, disabled scripts, incorrect login credentials, email delivery issues, firewall restrictions, payment provider limitations or other conditions not caused by Block2Learn.
The Customer acknowledges that digital products require a minimum level of technical capability and that inability or unwillingness to use common digital tools, account areas, dashboards, browsers, email systems or online learning environments shall not, by itself, constitute grounds for cancellation, refund, chargeback or other remedy.
Where Block2Learn provides reasonable access instructions, account links, email communications, dashboard access, membership activation or platform access, the Customer remains responsible for following such instructions and for contacting support through the designated channels in case of technical difficulty.
5.7 No Obligation to Maintain Identical Structure Forever
The Customer expressly acknowledges that Block2Learn is an evolving digital educational platform and that its products, services, interfaces, learning systems, dashboards, memberships, subscriptions, legal documents, educational structures and technical infrastructure may change over time.
Accordingly, Block2Learn shall have no obligation to maintain the same product structure, content order, visual presentation, dashboard design, membership configuration, subscription structure, educational path sequence, software interface, access method, internal categorization, product packaging or technical architecture indefinitely.
The Customer acknowledges that requiring Block2Learn to preserve every product in the exact form existing at the time of purchase would be incompatible with the nature of a digital educational platform, especially one designed to evolve, improve, update and adapt to educational, technological, market and legal developments.
Such evolution shall not affect the validity of the purchase, the digital nature of the product, the license based access granted to the Customer or the enforceability of this Agreement.
The Customer agrees that the continued provision of substantially equivalent or reasonably updated educational access may satisfy Block2Learn’s obligations even where the product’s structure, layout, sequence, presentation or interface differs from the version originally accessed by the Customer.
6. PURCHASE PROCESS
6.1 Order Submission
The products displayed through the Platform, including Digital Products, memberships, subscriptions, educational resources, dashboards, Framework access, Learning Path access and related services, constitute an invitation for the Customer to submit a purchase request and do not constitute a binding offer by Block2Learn.
The submission of an order by the Customer constitutes a contractual proposal to purchase the selected Digital Product under the terms applicable at the time of checkout. Before completing the purchase process, the Customer shall have the opportunity to review the selected product, applicable pricing, billing information, access conditions, legal documents and required checkout confirmations.
By submitting an order, the Customer represents and warrants that all information provided during the purchase process is accurate, complete, current and truthful. The Customer further represents that the Customer is legally capable of entering into binding agreements and is authorized to use the selected payment method.
The Customer acknowledges that Block2Learn relies upon the information provided during the checkout process and that inaccurate, incomplete, misleading or fraudulent information may result in order rejection, delayed activation, suspension of access, account termination or other measures deemed necessary by Block2Learn.
The Customer further acknowledges that submission of an order does not automatically create a right to receive the requested product. Orders remain subject to payment verification, fraud prevention measures, technical validation, compliance review and acceptance by Block2Learn.
6.2 Review Before Purchase
Prior to submitting an order, the Customer is responsible for carefully reviewing all information made available through the Platform relating to the proposed transaction.
Such information may include product descriptions, access conditions, pricing information, membership terms, subscription terms, technical requirements, educational characteristics, digital delivery conditions, withdrawal information, refund rules, legal documents and other relevant information.
The Customer acknowledges that the purchase decision is made independently and voluntarily and that Block2Learn does not guarantee that the Customer has read every available document or reviewed every available page.
However, the Customer expressly accepts responsibility for reviewing the information made available before purchase and acknowledges that failure to read, review, understand or evaluate available information shall not invalidate the transaction or create grounds for cancellation, refund, chargeback or other remedy.
The Customer further acknowledges that the Platform may make legal documents available before purchase, during checkout, within the Customer account area, through membership areas, through confirmation emails or through other communication channels and that such availability shall constitute a reasonable opportunity to review the applicable terms.
6.3 Contract Formation
A binding contract shall be formed when the Customer completes the purchase process, all required checkout confirmations have been provided, payment has been successfully authorized or accepted, and Block2Learn grants access to the purchased Digital Product or otherwise accepts the order.
The Customer acknowledges that access activation, membership activation, subscription activation, dashboard activation, Learning Path activation, Framework activation or other forms of Digital Delivery may constitute evidence that the transaction has been accepted and performed.
The Customer further acknowledges that the formation of the contract may occur electronically and that electronic communications, account records, payment confirmations, access records, membership records, subscription records, transaction records and related electronic evidence may be relied upon to demonstrate the existence and timing of the transaction.
The Customer expressly agrees that electronic contracts, electronic signatures, electronic confirmations and electronic acceptance mechanisms shall have the same legal force and effect as equivalent paper based transactions to the maximum extent permitted by applicable law.
6.4 Order Confirmation
Following acceptance of an order, Block2Learn may provide a confirmation email, transaction receipt, account notification, membership activation notice, subscription activation notice, dashboard access notice or other confirmation communication.
Such communications are intended to confirm the transaction and may include information relating to the purchased product, payment amount, transaction date, access method, account details, membership details, subscription details and links to applicable legal documents.
The Customer acknowledges that order confirmations may also contain links to the Block2Learn legal framework, including the Terms of Service, this Agreement, the Refund and Withdrawal Policy and other relevant policies.
The Customer further acknowledges that the delivery of such legal documents through confirmation emails, account areas, website pages or related communication channels constitutes an additional opportunity to review the legal framework governing the transaction.
Failure by the Customer to read or retain such communications shall not affect the enforceability of the applicable legal documents.
6.5 Acceptance of Orders
Block2Learn reserves the right, at its sole discretion and to the maximum extent permitted by applicable law, to refuse, reject, suspend, delay, investigate or cancel any order.
This right may be exercised where Block2Learn reasonably believes that the transaction involves fraud, payment abuse, inaccurate information, account irregularities, security concerns, legal concerns, sanctions concerns, technical issues, compliance issues, intellectual property risks, chargeback risks or any other circumstance that may expose Block2Learn to legal, operational, technical, financial or reputational risk.
The Customer acknowledges that fraud prevention and platform protection constitute legitimate interests of Block2Learn and that order acceptance may require verification procedures before access is granted.
Where an order is rejected before Digital Delivery occurs, Block2Learn may cancel the transaction and issue any refund required by applicable law.
No contractual right to receive the product shall arise until the order has been accepted and Digital Delivery has occurred.
6.6 Right to Reject Orders
Block2Learn reserves the continuing right to reject transactions that violate the Block2Learn legal framework or that otherwise present unacceptable risks.
Without limitation, Block2Learn may refuse or cancel transactions involving suspected fraud, payment manipulation, identity abuse, account sharing, sanctions violations, unauthorized payment methods, unauthorized discount usage, suspicious account activity, excessive refund activity, excessive chargeback activity, abuse of promotional systems, technical manipulation or violations of applicable law.
The Customer acknowledges that Block2Learn is not obligated to complete every transaction submitted through the Platform and may decline transactions where doing so is reasonably necessary to protect the Platform, its users, its intellectual property, its payment infrastructure or its legal interests.
The exercise of such rights shall not create liability for Block2Learn where exercised in good faith and in accordance with applicable law.
6.7 Fraud Prevention Measures
In order to protect the Platform, Customers, payment systems and digital products, Block2Learn may implement fraud prevention measures, security procedures, payment verification procedures, transaction monitoring systems, account reviews, access reviews and other protective mechanisms.
Such measures may be performed directly by Block2Learn or through third party providers, including payment processors, membership systems, subscription systems, fraud detection services, hosting providers, security providers and related technology providers.
The Customer agrees to cooperate with reasonable verification requests and acknowledges that access may be delayed while verification procedures are completed.
Failure to cooperate with verification requests may result in order cancellation, delayed access, refusal of service, suspension of access, account restrictions or termination of the transaction.
The Customer further acknowledges that such measures are necessary to protect legitimate commercial interests and to reduce fraud, abuse, unauthorized access, payment disputes and other risks associated with digital commerce.
6.8 Mandatory Checkout Confirmations
As a condition of completing a purchase, Block2Learn may require the Customer to provide one or more explicit confirmations through mandatory checkboxes, declarations, consent mechanisms, acknowledgement fields or similar electronic acceptance tools made available during the checkout process.
The Customer acknowledges that such confirmations are an essential component of the transaction and are intended to ensure that the Customer understands the nature of the Digital Product, the applicable legal framework, the digital delivery process, the immediate performance of the contract and the consequences associated with purchasing digital content.
The Customer further acknowledges that completion of the checkout process may not be possible unless the required confirmations are actively accepted.
The existence of mandatory checkout confirmations reflects the intention of Block2Learn to provide transparency regarding the transaction and to ensure that Customers are informed of the contractual conditions governing the purchase.
The Customer acknowledges that the completion of the checkout process constitutes confirmation that all required declarations have been reviewed and accepted.
The Customer further agrees that such confirmations may be relied upon as evidence that the Customer knowingly entered into the transaction and requested the delivery and activation of the purchased Digital Product under the conditions described in the applicable legal framework.
6.8.1 Acceptance of Terms of Service
Before completing a purchase, the Customer may be required to expressly confirm that the Customer has read, understood and accepted the Block2Learn Terms of Service.
The Customer acknowledges that the Terms of Service constitute the master agreement governing the entire Block2Learn ecosystem and that the purchase of any Digital Product cannot be separated from the broader legal framework governing the Platform.
By accepting the Terms of Service during checkout, the Customer confirms that the Customer understands that all access to Block2Learn products, services, memberships, subscriptions, Learning Paths, Frameworks, dashboards, content, research materials, educational resources, account systems and future services is subject to the Terms of Service.
The Customer further acknowledges that the Terms of Service may contain provisions relating to educational purpose, no financial advice, user responsibility, intellectual property, account restrictions, prohibited conduct, limitation of liability, governing law, jurisdiction, language, future corporate transition and other essential contractual matters.
If the Customer does not accept the Terms of Service, the Customer must not complete the purchase.
6.8.2 Acceptance of this Digital Products Sales Agreement
Before completing a purchase, the Customer may be required to expressly confirm that the Customer has read, understood and accepted this Digital Products Sales Agreement.
The Customer acknowledges that this Agreement specifically governs the purchase, sale, digital delivery, access activation, license, use, restriction, performance, payment, refund related consequences and commercial treatment of Digital Products offered through the Platform.
By accepting this Agreement during checkout, the Customer confirms that the Customer understands that the purchased product is digital in nature, that delivery occurs electronically, that access may be activated immediately after successful payment confirmation and that the purchase grants a limited license rather than ownership of the product or of the underlying intellectual property.
If the Customer does not accept this Agreement, the Customer must not complete the purchase, must not request immediate access and must not use the Digital Product.
6.8.3 Acceptance of Refund and Withdrawal Policy
Before completing a purchase, the Customer may be required to expressly confirm that the Customer has read, understood and accepted the Refund and Withdrawal Policy.
The Customer acknowledges that the Refund and Withdrawal Policy governs refund eligibility, withdrawal rights, cancellation requests, digital content exceptions, immediate access consequences, procedural requirements, exclusions, timing, customer obligations and any other matters relating to refunds or withdrawal from a purchase.
The Customer further acknowledges that the Refund and Withdrawal Policy forms an integral and substantial part of the Block2Learn legal framework and must be read together with this Agreement and the Terms of Service.
By accepting the Refund and Withdrawal Policy during checkout, the Customer confirms that the Customer understands that Digital Products may be delivered immediately, that performance may begin immediately and that such immediate delivery and performance may affect withdrawal rights where permitted by applicable law.
If the Customer does not accept the Refund and Withdrawal Policy, the Customer must not complete the purchase.
6.8.4 Request for Immediate Digital Delivery
Before completing a purchase, the Customer may be required to expressly request immediate Digital Delivery of the purchased Digital Product.
The Customer acknowledges that such request is an essential element of the transaction because the products offered by Block2Learn are digital products and may be made available immediately or substantially immediately after successful payment confirmation.
By requesting immediate Digital Delivery, the Customer expressly authorizes Block2Learn to make the purchased Digital Product available without waiting for the expiration of any withdrawal period that may otherwise apply under consumer protection rules, to the maximum extent permitted by applicable law.
Immediate Digital Delivery may occur through account activation, membership activation, subscription activation, dashboard activation, Learning Path access, Framework access, content availability, software availability, downloadable resource availability, protected area access, email access instructions or any other electronic method designated by Block2Learn.
The Customer acknowledges that Digital Delivery does not require the shipment of any physical item, the delivery of any package, the sending of any printed material or the performance of any physical logistics activity.
The Customer further acknowledges that once the purchased Digital Product has been made available through the Platform, Digital Delivery may be considered completed for the purposes of this Agreement, even if the Customer does not immediately view, open, consume, download, complete, study or use the Digital Product.
The Customer agrees that failure to access, use, study, complete or benefit from the Digital Product after access has been granted shall not invalidate Digital Delivery and shall not, by itself, create any right to refund, cancellation, chargeback, damages, compensation or other remedy, except where mandatory applicable law provides otherwise.
6.8.5 Request for Immediate Performance
Before completing a purchase, the Customer may be required to expressly request that Block2Learn begin performance of the contract immediately after successful payment confirmation.
The Customer acknowledges that immediate performance may include the activation of access rights, the opening of paid content areas, the activation of memberships or subscriptions, the enabling of dashboards, the granting of Learning Path access, the enabling of Framework access, the provision of digital resources, the availability of educational materials and the technical configuration necessary to allow use of the purchased Digital Product.
The Customer expressly agrees that immediate performance may begin at the moment Block2Learn makes the purchased Digital Product available through the Platform or otherwise activates the Customer’s access rights.
The Customer acknowledges that immediate performance is not dependent upon whether the Customer actually logs in, reads the content, watches the videos, completes the modules, uses the dashboard, follows the Learning Path, applies the Framework or consumes the purchased materials.
The beginning of performance occurs when Block2Learn activates or makes available the access purchased by the Customer, not when the Customer subjectively decides to use the product.
The Customer further acknowledges that requesting immediate performance may have legal consequences for withdrawal rights where applicable law permits such consequences and where the required conditions are satisfied.
6.8.6 Acknowledgement of Applicable Withdrawal Consequences
Before completing a purchase, the Customer may be required to expressly acknowledge that requesting immediate access, immediate Digital Delivery and immediate performance of digital content may affect the Customer’s right of withdrawal where permitted by applicable law.
The Customer acknowledges that, under certain consumer protection rules applicable to digital content and digital services, the right of withdrawal may be lost, excluded or limited when the consumer expressly requests immediate performance, acknowledges the consequences of such request and the digital content or digital service is supplied or performance begins.
The Customer expressly acknowledges that Block2Learn products may involve immediate access to digital content, immediate activation of digital services and immediate performance of the contract.
The Customer further acknowledges that the legal consequences of immediate access and immediate performance are explained in this Agreement and in the Refund and Withdrawal Policy.
Nothing in this Agreement is intended to exclude mandatory consumer rights that cannot be excluded under applicable law.
However, to the maximum extent permitted by applicable law, the Customer acknowledges that requesting immediate delivery and immediate performance may result in the loss, exclusion or limitation of withdrawal rights once the digital content has been made available or the digital service has begun.
6.8.7 Electronic Evidence of Acceptance and Transaction Activity
Block2Learn may maintain electronic records relating to orders, purchases, account creation, account activity, membership activation, subscription activation, payment confirmation, access activation, email communications, transactional communications, platform activity, support communications and other interactions connected with the purchase and use of Digital Products.
Such records, to the extent available, may be used as evidence of order submission, contractual acceptance, payment authorization, purchase confirmation, Digital Delivery, Immediate Access, Immediate Performance, membership activation, subscription activation, account ownership, legal document availability and related transaction events.
The Customer acknowledges that electronic records may be maintained by Block2Learn, payment processors, membership systems, subscription systems, email systems, hosting providers, platform infrastructure providers, security systems or other service providers involved in the operation of the Platform.
The Customer further acknowledges that the absence of one specific type of technical record shall not invalidate the existence of a transaction where other evidence reasonably demonstrates that the purchase was completed, access was granted, payment was confirmed, legal documents were made available or the Customer used the Platform.
Electronic records shall be admissible and relevant to the maximum extent permitted by applicable law in connection with customer support matters, payment disputes, chargebacks, refund requests, account disputes, access disputes, enforcement actions and legal proceedings.
6.8.8 Receipt and Delivery of Legal Documents
Following the completion of a purchase, Block2Learn may provide the Customer with a receipt, confirmation email, transactional communication, account notice, membership notice, subscription notice or similar purchase confirmation.
Such communication may include access information, product information, payment information, account information, membership or subscription information and copies of or links to the legal documents forming part of the Block2Learn legal framework.
The Customer acknowledges that the Terms of Service, this Digital Products Sales Agreement, the Refund and Withdrawal Policy, the Membership and Subscription Policy, the Learning Path Policy, the Account and Acceptable Use Policy, the Financial Disclaimer, the Intellectual Property Policy, the Privacy Policy and any other applicable legal document may be made available before purchase, during checkout, after purchase, through confirmation emails, through the account area, through Platform pages, through downloadable or printable resources or through other electronic communication channels.
The Customer acknowledges that receiving links to legal documents through a purchase receipt or confirmation communication constitutes an additional opportunity to review and retain the applicable documents.
The Customer is responsible for keeping copies of purchase confirmations, receipts and applicable legal documents where the Customer wishes to preserve them for personal records.
Failure by the Customer to read, save, print, download or retain the legal documents shall not affect the validity or enforceability of the agreement where such documents were made available through the Platform or through post purchase communications.
6.9 Customer Responsibility for Email Access
The Customer is responsible for providing a valid, active and accessible email address during account creation and checkout.
The Customer acknowledges that Block2Learn may use the email address provided by the Customer to send order confirmations, receipts, access information, membership information, subscription information, legal document links, service notices, payment communications and other transactional communications.
The Customer is responsible for checking spam folders, promotions folders, junk folders, blocked sender settings, email filters, inbox storage limits, domain restrictions and other email settings that may affect receipt of communications from Block2Learn.
Failure to receive, open or read an email shall not invalidate a purchase, prevent Digital Delivery or affect the enforceability of this Agreement where the Digital Product has otherwise been made available through the Platform or where the relevant legal documents were otherwise accessible.
The Customer must promptly contact Block2Learn through the designated support channels if the Customer believes that a confirmation email, receipt, access communication or legal document link has not been received.
6.10 No Reliance on Oral or External Statements
The Customer acknowledges that each purchase is governed exclusively by the Block2Learn legal framework, the product page, the checkout information, the order confirmation and any written terms expressly incorporated into the transaction by Block2Learn.
No oral statement, informal message, social media post, marketing excerpt, public comment, private conversation, community discussion, third party statement, affiliate communication, promotional summary or external representation shall modify this Agreement unless expressly confirmed in writing by Block2Learn and incorporated into the applicable contractual framework.
The Customer acknowledges that promotional materials are intended to describe the general nature of products and do not override the legal documents governing the transaction.
In the event of any inconsistency between informal promotional communications and the legal documents governing the purchase, the legal documents shall prevail to the maximum extent permitted by applicable law.
7. PRICES AND PROMOTIONAL OFFERS
7.1 Prices
The prices applicable to Digital Products are those displayed through the Platform, on the relevant product page, in the checkout process or in any other official sales channel expressly designated by Block2Learn at the time the Customer submits the order.
Before completing any purchase, the Customer is responsible for verifying the final price displayed during checkout, including the product price, any applicable taxes, any recurring billing terms, any membership or subscription conditions, any discount applied and any other amount due in connection with the transaction.
The Customer acknowledges that prices may vary depending on the type of product, membership level, subscription plan, bundle structure, promotional campaign, geographic area, tax treatment, currency, payment provider, launch period, customer eligibility or other commercial factors determined by Block2Learn.
Block2Learn reserves the right to modify prices at any time, at its sole discretion, for future purchases, future renewals, future subscriptions, future memberships, product upgrades, product bundles, new product releases, promotional campaigns or any other commercial offering.
A price change shall not affect a transaction already completed unless the change relates to an obvious pricing error, fraud, abuse, technical malfunction, payment issue, chargeback issue, renewal terms expressly disclosed to the Customer or any other circumstance permitted under this Agreement or applicable law.
The Customer acknowledges that the fact that a product was previously offered at a lower price, higher price, introductory price, promotional price or discounted price does not create any right to receive the same price in the future.
7.2 Taxes
The Customer acknowledges that purchases of Digital Products may be subject to taxes, duties, levies, value added tax, sales tax, digital services tax, withholding obligations, platform taxes, payment related charges or other governmental charges depending on the Customer’s country, residence, billing location, tax status, product type, payment method and applicable law.
Where Block2Learn is legally required to collect or remit taxes, such taxes may be included in the displayed price or added during checkout, depending on the applicable system, jurisdiction and payment provider.
Where taxes are not collected directly by Block2Learn or by the payment processor, the Customer remains solely responsible for determining and satisfying any tax obligations applicable to the Customer.
The Customer acknowledges that Block2Learn is not responsible for providing personal tax advice and that the Customer should consult a qualified tax professional where the Customer has questions regarding tax treatment, deductibility, reporting obligations, local tax rules or similar matters.
Block2Learn reserves the right to correct tax calculations, apply tax adjustments, request additional tax information or modify tax treatment where reasonably necessary to comply with applicable law, payment provider requirements or tax authority obligations.
7.3 Currency
Prices may be displayed in one or more currencies. Unless expressly stated otherwise, the currency displayed at checkout shall govern the amount charged for the relevant transaction.
Where a Customer’s bank, card issuer, payment provider, wallet provider or financial institution applies currency conversion, exchange rates, foreign transaction fees, international payment fees, card fees, spread costs or other charges, such costs shall be borne exclusively by the Customer.
Block2Learn does not control exchange rates applied by third party payment providers, banks, card issuers, payment networks or currency conversion services.
The Customer acknowledges that the amount appearing on the Customer’s bank statement may differ from the amount displayed on the Platform due to currency conversion, bank charges, card issuer fees, tax treatment, local payment processing rules or other third party charges.
Such differences shall not constitute a pricing error by Block2Learn and shall not create any entitlement to refund, compensation, cancellation, chargeback or other remedy against Block2Learn.
7.4 Pricing Errors
Although Block2Learn endeavors to display accurate pricing information, the Customer acknowledges that pricing errors may occur.
Pricing errors may arise from human error, technical malfunction, software bug, plugin error, payment gateway error, tax calculation error, currency conversion issue, display error, cache issue, coupon malfunction, promotional configuration error, third party integration error, database issue, checkout error, subscription configuration error or any other technical or operational circumstance.
Where Block2Learn reasonably determines that a product has been offered at an incorrect price, Block2Learn reserves the right to refuse the order, cancel the order, correct the price, suspend access, request confirmation of the correct price or take any other action reasonably necessary to correct the error.
If the error is identified before access has been granted, Block2Learn may cancel the transaction and refund any amount actually paid, where required.
If the error is identified after access has been granted, Block2Learn may, to the maximum extent permitted by applicable law, suspend access, request payment of the correct price, revoke access, provide a refund of the amount paid or adopt any other reasonable remedy depending on the circumstances.
The Customer acknowledges that obvious, manifest or clearly unreasonable pricing errors do not create a right to obtain a product at the erroneous price.
The Customer further acknowledges that attempting to exploit a pricing error, technical malfunction, coupon error, promotional mistake or checkout bug may constitute abuse of the Platform and may result in cancellation, suspension, termination or other enforcement measures.
7.5 Promotional Pricing
Block2Learn may, from time to time, offer promotional prices, introductory prices, launch prices, early access prices, limited time offers, seasonal discounts, bundle discounts, customer specific offers, subscriber offers, membership offers, coupon based offers or other promotional arrangements.
Promotional pricing is offered at the discretion of Block2Learn and may be subject to eligibility criteria, time limitations, quantity limitations, product limitations, geographic limitations, account limitations, purchase history limitations, subscription conditions, minimum purchase requirements or other restrictions.
The Customer acknowledges that promotional pricing is temporary unless expressly stated otherwise and that Block2Learn has no obligation to extend, renew, repeat, preserve or reinstate any promotion after it expires, is removed or is modified.
The existence of a promotion does not create any right to retroactive price adjustment for previous purchases.
Customers who purchased a Digital Product before a promotion became available shall not be entitled to receive a refund, credit, adjustment, compensation or price difference unless expressly stated by Block2Learn or required by applicable law.
Block2Learn reserves the right to modify, withdraw, suspend, terminate or refuse promotional offers at any time, especially where fraud, abuse, technical error, payment risk, suspicious account activity or misuse is suspected.
7.6 Future Price Changes
The Customer acknowledges that Block2Learn may change prices for future transactions at any time.
Such changes may apply to new customers, existing customers, renewals, upgrades, downgrades, bundles, memberships, subscriptions, additional services, premium features, dashboards, software tools, Learning Path access, Framework access or other digital offerings.
Where a future price change affects a recurring subscription or membership, Block2Learn may provide notice where required by applicable law or by the applicable Membership and Subscription Policy.
The Customer acknowledges that continued use of a recurring product after a notified price change may constitute acceptance of the updated price where permitted by applicable law.
If the Customer does not agree with a price change affecting a future renewal, the Customer must cancel the applicable subscription or membership in accordance with the cancellation procedure made available by Block2Learn before the renewal occurs.
8. DISCOUNT CODES AND PROMOTIONS
8.1 Promotional Codes
Block2Learn may issue promotional codes, discount codes, vouchers, credits, coupons, referral codes, welcome discounts, launch discounts, retention offers, recovery offers, customer specific promotions or other promotional tools.
Such promotional tools are granted at the discretion of Block2Learn and may be subject to specific conditions, eligibility requirements, expiration dates, product limitations, account limitations, geographic limitations, purchase limitations, subscription limitations or other restrictions.
The Customer acknowledges that a promotional code is not money, has no independent cash value and does not create any property right, acquired right or permanent entitlement.
The Customer may use a promotional code only in accordance with the conditions communicated by Block2Learn.
8.2 Eligibility
Promotions may be limited to specific Customers, customer groups, products, memberships, subscriptions, bundles, campaigns, time periods, jurisdictions, payment methods, purchase types or other eligibility categories.
The Customer is responsible for verifying that the Customer satisfies the conditions applicable to the promotion before attempting to use the promotional code.
Block2Learn reserves the right to refuse, cancel or remove a promotional benefit where the Customer does not satisfy the applicable eligibility conditions.
The use of a promotional code by an ineligible Customer does not create a right to receive the discount and shall not prevent Block2Learn from correcting the transaction where permitted by applicable law.
8.3 Expiration
Promotional codes may expire on the date specified by Block2Learn or upon the occurrence of conditions established by the relevant promotional campaign.
If no expiration date is expressly stated, Block2Learn may terminate or withdraw the promotional code at any time, subject to applicable law.
Expired promotional codes cannot be redeemed, reinstated, refunded, converted into cash, extended, exchanged, transferred or applied retroactively unless expressly stated by Block2Learn.
The Customer acknowledges that failure to use a promotional code before expiration is the sole responsibility of the Customer.
8.4 Abuse Prevention
The Customer shall not misuse promotions, discount codes or promotional mechanisms.
Promotional abuse includes, without limitation, creating multiple accounts to obtain repeated discounts, using false information, sharing personal codes without authorization, reselling codes, exploiting technical errors, combining promotions where not permitted, manipulating checkout systems, using automated tools, circumventing eligibility restrictions, abusing referral systems or otherwise using promotions contrary to their intended purpose.
Block2Learn reserves the right to monitor, investigate and take action against promotional abuse.
Such action may include refusal of the discount, cancellation of the order, suspension of access, termination of accounts, revocation of promotional benefits, recovery of the price difference, refusal of future purchases or other measures permitted by the Block2Learn legal framework.
The Customer acknowledges that promotions are commercial privileges and not guaranteed rights.
8.5 Cancellation of Fraudulent Discounts
If Block2Learn reasonably determines that a discount, coupon, promotional price, referral benefit or other promotional advantage was obtained through fraud, abuse, mistake, technical error, unauthorized sharing, account manipulation, payment abuse or violation of promotional conditions, Block2Learn may cancel or revoke the promotional benefit.
Where a fraudulent or abusive discount has already been applied to a completed purchase, Block2Learn may, to the maximum extent permitted by applicable law, request payment of the difference between the discounted amount and the correct applicable price, suspend access until the difference is paid, terminate access, cancel the relevant transaction or pursue any other available remedy.
The Customer acknowledges that cancellation of a fraudulent discount shall not constitute breach of contract by Block2Learn.
8.6 Non Transferability
Promotional codes are personal and non transferable unless expressly stated otherwise.
The Customer shall not sell, assign, exchange, publish, distribute, sublicense, rent, lease, commercially exploit or otherwise transfer promotional codes or promotional benefits without prior written authorization from Block2Learn.
Any unauthorized transfer or attempted transfer may result in cancellation of the promotion and enforcement measures under this Agreement.
8.7 No Cash Value
Promotional codes, discounts, coupons, credits and promotional benefits have no cash value unless expressly stated otherwise.
They cannot be redeemed for cash, withdrawn, refunded, exchanged, transferred, credited to a bank account, converted into monetary value or applied to unrelated transactions unless expressly authorized by Block2Learn or required by applicable law.
The Customer acknowledges that promotional benefits are discretionary commercial instruments and do not create independent financial claims against Block2Learn.
9. PAYMENT METHODS
9.1 Stripe Payment Processing
Payments for Digital Products may be processed through Stripe or through any other payment processor, payment gateway, financial institution, platform provider or payment infrastructure provider designated by Block2Learn from time to time.
The Customer acknowledges that Stripe, where used, operates as an independent third party payment processor and that certain payment related processes may be governed by Stripe’s own terms, policies, technical rules, risk controls, fraud prevention systems and compliance procedures.
Block2Learn does not control Stripe’s internal authorization systems, risk assessments, payment approval decisions, bank communication systems, card network rules, fraud detection tools, payment delays, account restrictions, reserve policies, verification procedures or other third party payment operations.
The Customer acknowledges that a payment may be authorized, declined, delayed, reviewed, disputed, reversed, refunded, blocked, flagged or otherwise affected by Stripe, the Customer’s bank, card issuer, payment network, wallet provider or other third party involved in the payment process.
Where payment is processed through Stripe, the Customer agrees that the transaction may be subject to additional terms imposed by Stripe and by the Customer’s own bank, card issuer or payment provider. The Customer is responsible for reviewing and complying with such third party terms where applicable.
The use of Stripe or any other payment processor shall not alter the contractual relationship between the Customer and Block2Learn concerning the purchase of the Digital Product, except where payment processing rules, chargeback rules or mandatory legal requirements apply.
9.2 Third Party Payment Providers
Block2Learn may use one or more third party payment providers to process payments, manage recurring billing, authorize transactions, issue receipts, handle refunds, screen transactions, detect fraud, process disputes, manage taxes or perform related payment operations.
Such providers may include payment gateways, card processors, banks, payment networks, tax calculation providers, subscription billing providers, fraud prevention providers, wallet providers, financing providers or other financial technology providers.
The Customer acknowledges that third party payment providers are not controlled by Block2Learn and that Block2Learn shall not be liable for acts, omissions, delays, interruptions, refusals, errors, technical failures, security incidents, payment declines, authorization failures, account restrictions, verification requests, payment holds, currency conversion charges, card issuer fees or other conduct attributable to third party payment providers.
The Customer further acknowledges that access to a Digital Product may be delayed or denied where payment is not successfully confirmed, where payment authorization is incomplete, where a payment provider flags the transaction for review, where fraud screening is triggered or where payment fails for any reason.
Block2Learn may change, add, remove, suspend or replace payment providers at any time, at its discretion, without this constituting a breach of contract or creating any right to refund, compensation, damages or continued availability of a specific payment method.
9.3 Payment Authorization
By submitting payment information during checkout, the Customer represents and warrants that the Customer is authorized to use the selected payment method and that all payment information provided is accurate, complete, current and not misleading.
The Customer authorizes Block2Learn, through its payment processors, to charge the selected payment method for the total amount displayed during checkout, including the price of the Digital Product, applicable taxes, recurring charges where applicable, renewal charges where applicable and any other amount expressly disclosed before purchase.
Where the Customer purchases a subscription or recurring membership, the Customer authorizes recurring charges in accordance with the applicable subscription or membership terms until the subscription or membership is cancelled in accordance with the applicable cancellation procedure.
The Customer acknowledges that payment authorization may be refused by the Customer’s bank, card issuer, payment provider, payment network or fraud prevention system and that Block2Learn is not responsible for such refusal.
A payment authorization does not guarantee that an order will be accepted where additional verification, fraud screening, payment settlement, risk review or compliance review is required.
9.4 Fraud Screening
Block2Learn and its payment providers may screen transactions for fraud, unauthorized payment use, suspicious activity, sanctions concerns, account abuse, chargeback risk, promotional abuse, payment manipulation and other security or compliance risks.
Fraud screening may occur before access is granted, after payment authorization, during membership activation, during subscription activation or after access has already been made available.
The Customer acknowledges that fraud screening may rely on automated tools, manual review, payment provider systems, risk signals, transaction history, account data, device information, location information, payment information, usage patterns or other indicators reasonably used to protect the Platform.
Where a transaction is flagged for review, Block2Learn may delay, suspend, restrict or withhold access until the review is completed.
The Customer agrees to cooperate with reasonable verification requests and acknowledges that failure to cooperate may result in cancellation of the order, suspension of access, termination of the account or refusal of future transactions.
The Customer further acknowledges that fraud prevention is necessary to protect digital products, payment infrastructure, Customers, intellectual property and the commercial integrity of the Platform.
9.5 Verification Procedures
Block2Learn may require verification of identity, account ownership, payment authorization, billing information, email address, membership eligibility, subscription status or other information reasonably necessary to complete or validate a transaction.
Verification procedures may be requested before purchase, during checkout, after payment, during access activation, during a payment dispute or in connection with suspected abuse.
The Customer shall provide accurate, complete and truthful information in response to any reasonable verification request.
Block2Learn is not required to grant or maintain access to any Digital Product where verification is incomplete, refused, delayed, suspicious, inconsistent or otherwise insufficient to confirm the legitimacy of the transaction.
The Customer acknowledges that verification procedures may be necessary even after payment has been authorized, especially where payment processors, card networks, banks, compliance systems or fraud prevention systems require additional review.
9.6 Failed Payments
A payment shall be considered failed where it is declined, reversed, cancelled, rejected, not settled, not received, disputed, charged back, blocked, expired, incomplete or otherwise not successfully completed.
Where payment fails before access is granted, Block2Learn may refuse to activate the purchased product.
Where payment fails after access has been granted, Block2Learn may suspend, restrict or terminate access to the relevant Digital Product, membership, subscription, dashboard, Learning Path, Framework or other service.
The Customer remains responsible for all amounts lawfully owed in connection with products or services purchased through the Platform.
Failure to pay amounts due may result in loss of access, cancellation of memberships, cancellation of subscriptions, refusal of future purchases, recovery actions or other remedies available under this Agreement and applicable law.
For recurring memberships or subscriptions, failed payments may result in automatic retry attempts, access suspension, downgrade, cancellation, termination or other billing consequences described in the Membership and Subscription Policy.
9.7 Refusal of Transactions
Block2Learn reserves the right to refuse any transaction where it reasonably determines that accepting the transaction may expose Block2Learn to legal, financial, operational, security, reputational, intellectual property or payment risk.
This may include transactions involving suspected fraud, suspicious payment methods, high chargeback risk, abusive purchase behavior, violation of promotional rules, use of false information, attempts to bypass checkout restrictions, restricted jurisdictions, sanctions concerns, unauthorized account use, payment provider warnings, previous payment disputes or violation of the Block2Learn legal framework.
The Customer acknowledges that refusal of a transaction does not create any right to compensation, damages, forced access, alternative access, special pricing or completion of the purchase.
Where a transaction is refused after payment has been received and access has not been granted, Block2Learn may issue any refund required by applicable law through the original payment method or another method reasonably selected by Block2Learn.
10. DIGITAL DELIVERY
10.1 Delivery Through Account Activation
Digital Delivery may occur through activation of the Customer’s account or through the enabling of access rights associated with the Customer’s account.
The Customer acknowledges that many Digital Products are delivered not by sending a file, but by making access available within a protected account area, membership area, learning environment, dashboard, content library, subscription area or other Platform section.
Once the Customer’s account is enabled to access the purchased Digital Product, delivery may be considered completed for the purposes of this Agreement, regardless of whether the Customer immediately logs in, opens the product, studies the content, completes the materials or uses the product.
The Customer is responsible for maintaining access to the account credentials, email address, login information, authentication tools and technical environment necessary to access the account.
Block2Learn shall not be responsible for access difficulties caused by the Customer’s failure to remember login credentials, maintain email access, check confirmation communications, use compatible devices, follow access instructions or contact support where reasonably necessary.
10.2 Delivery Through Membership Activation
Where the purchased Digital Product is delivered through a membership, Digital Delivery may occur through activation of the applicable membership level or membership access rights.
The Customer acknowledges that membership activation may grant access to a defined set of educational resources, content areas, dashboards, tools, videos, guides, research materials, Learning Path components, Framework tools, community features or other benefits associated with the membership.
Once the applicable membership has been activated and the Customer has the technical ability to access the relevant membership area, delivery may be considered completed.
The Customer acknowledges that the value of a membership may consist in access rights to a digital environment rather than in the delivery of a single file or individual item.
Failure by the Customer to use the membership, access all included materials, complete educational resources or take advantage of membership benefits shall not invalidate Digital Delivery and shall not, by itself, create any right to refund or chargeback.
10.3 Delivery Through Platform Access
Digital Delivery may occur through the availability of the purchased Digital Product within the Platform.
This includes access through protected pages, account areas, content libraries, digital learning interfaces, course areas, research archives, dashboards, educational environments, software tools or any other digital area designated by Block2Learn.
The Customer acknowledges that access to a protected Platform area may constitute delivery even if no separate download link, attachment, file transfer or physical item is provided.
Where the Customer is able to access the relevant area of the Platform after purchase, the Digital Product shall be deemed digitally delivered to the maximum extent permitted by applicable law.
The Customer further acknowledges that access may be controlled by username, password, membership status, subscription status, account role, purchase status, license permissions, technical restrictions or other access control measures implemented by Block2Learn.
10.4 Delivery Through Dashboard Access
Where a Digital Product includes access to a Dashboard, Digital Delivery may occur when the Dashboard or related dashboard functionality is made available to the Customer through the Platform.
Dashboard access may include educational progress tracking, analytical views, structured learning tools, scoring systems, charts, interfaces, checklists, educational data displays or other digital features.
The Customer acknowledges that dashboards are dynamic digital tools and may require online access, account authentication, technical compatibility, platform availability and ongoing maintenance.
The activation of Dashboard access may constitute delivery even where the Customer does not use every feature, view every section, complete every exercise or interact with every function.
Block2Learn may update, modify, redesign, improve, restrict, replace or discontinue Dashboard features in accordance with this Agreement, the Terms of Service and applicable policies.
10.5 Delivery Through Learning Path Access
Where the purchased product includes access to a Learning Path, Digital Delivery may occur when the Customer is granted access to the applicable Learning Path, layer, module, guide, educational sequence, progress area or related learning environment.
The Customer acknowledges that a Learning Path is a structured educational environment and may consist of multiple components released, organized, updated, modified or expanded over time.
Access to the Learning Path or to the relevant layer, membership area, guide sequence, dashboard or educational environment shall constitute Digital Delivery of the relevant product.
The Customer further acknowledges that the educational value of a Learning Path depends on the Customer’s own participation, attention, study, consistency, comprehension, application and personal effort.
Failure to complete the Learning Path, failure to progress through its materials, failure to understand the content, failure to obtain expected personal results or failure to achieve educational improvement shall not invalidate Digital Delivery and shall not constitute grounds for refund, cancellation, chargeback or damages, except where mandatory applicable law provides otherwise.
10.6 Delivery Completion Upon Access Grant
The Customer expressly acknowledges that Digital Delivery is completed when Block2Learn grants, activates or makes available access to the purchased Digital Product through the Platform or another electronic method designated by Block2Learn.
Digital Delivery does not require the Customer to consume the content, download the content, complete the content, benefit from the content, apply the content, agree with the content or achieve any result from the content.
The Customer acknowledges that the ability to access the Digital Product is the relevant delivery event.
Once access has been granted, the product may be considered delivered for the purposes of this Agreement, subject to mandatory consumer rights that cannot be excluded under applicable law.
This provision is essential to the nature of digital commerce because digital products can be accessed, copied, viewed, used, studied, consumed or otherwise benefited from immediately after access is granted.
10.7 Technical Availability Constitutes Delivery
Where a Digital Product is technically available to the Customer through the Platform following purchase, delivery shall be deemed to have occurred even if the Customer does not immediately access or use the product.
The Customer acknowledges that technical availability means that Block2Learn has made the product accessible through the Customer’s account, membership, subscription, dashboard, Learning Path, Framework area, content library, download area or other electronic access method.
The Customer further acknowledges that a Customer’s personal choice not to access, open, view, study, download, complete or use the product does not mean that the product was not delivered.
Where the Customer encounters technical difficulty, the Customer must promptly contact Block2Learn support through the designated channels. The Customer shall not treat a correctable technical access issue as non delivery without first providing Block2Learn a reasonable opportunity to review and assist with the issue.
10.8 User Responsibility for Access
The Customer is responsible for taking all reasonable steps necessary to access the purchased Digital Product after delivery.
This includes maintaining login credentials, using a compatible browser, maintaining internet access, checking email communications, following access instructions, logging into the correct account, avoiding account sharing, complying with security requirements and contacting support if a problem arises.
Block2Learn shall not be liable for non access, delayed access or failed access caused by the Customer’s own conduct, technical limitations, incorrect email address, forgotten password, device incompatibility, browser issues, payment issues, account misuse, security restrictions, email filtering, failure to follow instructions or violation of the Block2Learn legal framework.
The Customer acknowledges that refusal or failure to use available access does not convert a delivered Digital Product into an undelivered product.
10.9 No Physical Shipment
The Customer acknowledges that Digital Products are not shipped physically unless expressly stated otherwise.
No shipping confirmation, courier tracking number, delivery address, physical receipt, warehouse dispatch, customs process or physical delivery confirmation is required for Digital Delivery.
Any references to delivery within this Agreement shall be interpreted as references to digital delivery, electronic access, access activation, membership activation, subscription activation, dashboard access or other electronic delivery method.
The Customer agrees that the absence of physical shipment shall not constitute non delivery, defective delivery or incomplete performance.
10.10 No Additional Delivery Obligations
Once access to the purchased Digital Product has been activated or made available through the Platform, Block2Learn shall have satisfied its delivery obligations with respect to that product, unless the product description expressly provides for additional deliverables or mandatory applicable law requires otherwise.
Block2Learn is not required to provide additional formats, alternative access methods, printed versions, private explanations, personalized onboarding, individual coaching, custom support, alternative files, manual delivery or special technical assistance unless expressly included in the purchased product.
The Customer acknowledges that post purchase support, where provided, is intended to assist with access or general use and does not expand the delivery obligations of Block2Learn beyond those expressly stated in the applicable product description and legal framework.
11. IMMEDIATE PERFORMANCE OF DIGITAL CONTENT
11.1 Immediate Access Upon Purchase
The Customer expressly acknowledges that Digital Products offered by Block2Learn may be made available immediately or substantially immediately after successful payment confirmation, order acceptance, account activation, membership activation, subscription activation or other access enabling event.
The Customer understands that, due to the digital nature of the products governed by this Agreement, access may be granted without any waiting period, without physical shipment, without manual delivery and without any further action required by Block2Learn beyond the activation or availability of the purchased Digital Product through the Platform.
Immediate Access may include, without limitation, access to paid content areas, Learning Path materials, membership resources, subscription content, dashboards, Framework tools, digital books, educational guides, videos, research materials, downloadable resources, software based educational tools, account areas and any other digital product or digital service purchased by the Customer.
The Customer acknowledges that Immediate Access is a central feature of the transaction and that the purchase process is structured so that the Customer may receive the benefit of the Digital Product rapidly after payment confirmation.
The Customer further acknowledges that Immediate Access may occur automatically through the Platform infrastructure, membership system, subscription system, payment confirmation system or account permission system, and that such automatic activation shall constitute valid access activation for the purposes of this Agreement.
11.2 Immediate Activation of Digital Services
Where the purchased product consists of or includes a digital service, membership, subscription, dashboard, Learning Path, Framework, software feature, progress tracking system or other access based service, the Customer acknowledges that such service may begin immediately following successful purchase.
Immediate activation may consist of the technical enabling of access rights, the assignment of a membership level, the activation of a subscription status, the unlocking of a protected area, the enabling of dashboard features, the opening of Learning Path materials, the activation of Framework access or the granting of permissions associated with the purchased product.
The Customer acknowledges that a digital service may begin even if the Customer does not immediately log in, use the service, consume the content, complete the materials, benefit from the educational resources or interact with every available feature.
The commencement of the service is measured by the activation or availability of access, not by the Customer’s subjective use, level of participation, level of engagement, satisfaction, progress or outcome.
The Customer expressly agrees that immediate activation of a digital service constitutes the beginning of performance by Block2Learn under this Agreement.
11.3 User Request for Immediate Performance
By completing a purchase where Immediate Access is offered, and where required by the checkout process, by actively selecting or accepting the relevant mandatory checkout confirmation, the Customer expressly requests that Block2Learn begin performance of the contract immediately.
Such request includes authorization for Block2Learn to activate access, unlock paid areas, provide digital resources, enable memberships, enable subscriptions, grant Learning Path access, grant Framework access, activate dashboards, make digital content available and otherwise perform the digital obligations associated with the purchased product without delay.
The Customer acknowledges that this request is made before or at the time of purchase and forms an essential part of the transaction.
The Customer further acknowledges that the request for Immediate Performance is not a mere technical step, but a contractual declaration by which the Customer asks Block2Learn to begin performance immediately rather than waiting for the expiration of any withdrawal period that may otherwise apply under certain consumer protection rules.
Where the checkout process includes a separate checkbox, acknowledgement or consent mechanism relating to immediate access, immediate digital delivery or immediate performance, the Customer acknowledges that selecting such confirmation constitutes an express request for Immediate Performance.
11.4 Immediate Execution of the Contract
The Customer acknowledges that the contract may be executed immediately upon successful payment confirmation and access activation.
Immediate execution may occur when Block2Learn makes the purchased Digital Product available through the Customer’s account, membership area, subscription area, dashboard, Learning Path, Framework area, content library, protected page, download area or other designated digital environment.
The Customer expressly agrees that the execution of a digital product contract does not require a physical act, human handover, courier confirmation, physical delivery receipt, physical inspection, printed document or manual intervention.
For Digital Products, contractual execution may consist of the electronic availability of the purchased product.
The Customer further acknowledges that digital products may be capable of being accessed, viewed, copied, studied, downloaded, consumed or otherwise used immediately after activation.
Because of this immediate availability, digital products differ materially from physical goods and require specific rules concerning delivery, performance, withdrawal and refunds.
11.5 Access to Purchased Content
Once access to purchased content has been activated, the Customer may be able to view, read, study, download where permitted, watch, interact with, use or otherwise benefit from the purchased Digital Product.
The Customer acknowledges that access to purchased content may itself constitute substantial performance of Block2Learn’s contractual obligations.
The Customer further acknowledges that a Digital Product may have significant value even if the Customer accesses only a portion of it, views it briefly, downloads only part of it, watches only some videos, reads only some guides, enters only certain dashboard sections or uses only selected features.
The Customer shall not claim that a Digital Product was not delivered merely because the Customer did not fully consume, complete, understand, apply, use or benefit from the entire product.
The Customer acknowledges that the educational value of digital content depends in part upon the Customer’s own effort, attention, consistency, technical ability, study habits, interpretation, discipline and independent judgment.
11.6 Access as Proof of Delivery
The Customer expressly acknowledges that access activation may constitute proof of Digital Delivery and proof that performance has begun.
Evidence of access may include, without limitation, account activation, membership activation, subscription activation, assignment of access permissions, payment confirmation, email confirmation, dashboard availability, Learning Path availability, protected area access, content availability, download availability, system records, platform activity, payment provider records or other electronic records reasonably available to Block2Learn.
The Customer agrees that the absence of physical delivery evidence shall not be relevant where the product is digital in nature and has been delivered electronically.
The Customer further agrees that the existence of access rights, even if unused by the Customer, may be sufficient to demonstrate that the Digital Product was made available.
Where a Customer disputes delivery, Block2Learn may rely upon any reasonably available technical, transactional, payment, account, email or platform record to demonstrate access activation, Digital Delivery or Immediate Performance.
11.7 Relationship with Consumer Rights
The Customer acknowledges that certain consumer protection laws may grant consumers a right of withdrawal from distance contracts under specific conditions.
The Customer further acknowledges that such rights may be subject to exceptions, limitations or loss where digital content or digital services are supplied immediately after the consumer’s express request and acknowledgement of the relevant consequences, where permitted by applicable law.
This Agreement is intended to operate consistently with mandatory consumer protection rules while preserving, to the maximum extent permitted by law, the legal consequences of the Customer’s express request for Immediate Access, Digital Delivery and Immediate Performance.
Nothing in this Agreement shall be interpreted as excluding rights that cannot be excluded under mandatory applicable law.
However, the Customer expressly acknowledges that where applicable law permits the exclusion, loss or limitation of withdrawal rights in connection with digital content or digital services supplied immediately, Block2Learn intends to rely upon such legal rules to the maximum extent permitted.
11.8 Electronic Acceptance and Consent
The Customer acknowledges that consent to Immediate Access, Digital Delivery, Immediate Performance and the applicable withdrawal consequences may be provided electronically.
Electronic acceptance may occur through mandatory checkboxes, checkout declarations, acknowledgement fields, button confirmations, account confirmations, purchase confirmations or other electronic mechanisms made available by Block2Learn.
The Customer agrees that electronic consent has the same legal effect as written consent to the maximum extent permitted by applicable law.
The Customer further acknowledges that the checkout process may be designed so that a purchase cannot be completed unless the Customer actively confirms acceptance of the applicable legal documents and, where applicable, expressly requests Immediate Access and Immediate Performance.
The Customer agrees that such electronic confirmations are intended to document the Customer’s understanding of the digital nature of the product, the immediate delivery process, the immediate beginning of performance and the possible consequences for withdrawal rights.
11.9 Proof of User Consent
Block2Learn may rely upon the structure of the checkout process, mandatory checkout confirmations, order completion, payment confirmation, access activation, email confirmations, account records, membership records, subscription records, platform records and other electronic evidence, to the extent available, as proof that the Customer accepted the applicable legal framework and requested Immediate Access and Immediate Performance.
The Customer acknowledges that Block2Learn may not maintain every possible category of technical log in every circumstance, and that the absence of a specific log, checkbox record or audit trail shall not automatically invalidate the transaction where other evidence demonstrates order completion, payment confirmation, account activation, access availability, delivery of legal documents or use of the Platform.
The Customer further acknowledges that the legal documents may be made available before purchase, during checkout and after purchase, including through Platform pages, checkout confirmations, account areas, receipts, confirmation emails or other electronic communications.
Where the Customer completes a purchase after being required to accept the applicable declarations, such completion may be relied upon as evidence that the Customer intended to proceed with the transaction under the applicable legal framework.
12. RIGHT OF WITHDRAWAL
12.1 General Consumer Rights
The Customer acknowledges that, where the Customer qualifies as a consumer under applicable law, certain consumer protection rules may provide a right of withdrawal from distance contracts within a statutory period.
The existence, scope, duration, conditions, exceptions and consequences of any withdrawal right depend upon the applicable law, the nature of the product purchased, the status of the Customer, the timing of performance, the method of delivery, the type of digital content or digital service supplied, and the acknowledgements provided by the Customer during checkout.
Block2Learn respects mandatory consumer rights that cannot be excluded or limited under applicable law.
At the same time, the Customer acknowledges that consumer withdrawal rights are not unlimited and that digital content and digital services may be subject to specific exceptions where performance begins immediately with the consumer’s express request and acknowledgement.
The Customer is responsible for reviewing the Refund and Withdrawal Policy before completing a purchase.
12.2 Digital Content Exception
The Customer acknowledges that the products governed by this Agreement may include digital content, digital services or both.
Digital content may include educational guides, books, videos, downloadable resources, research materials, written materials, templates, educational files, frameworks, dashboards, learning resources and similar electronically supplied content.
Digital services may include memberships, subscriptions, platform access, dashboard functionality, Learning Path access, Framework access, progress tracking systems, software tools and other electronically supplied services.
The Customer acknowledges that, under applicable consumer protection rules, digital content and digital services may be treated differently from physical goods and may be subject to exceptions from the ordinary right of withdrawal where the legal conditions for such exceptions are met.
To the maximum extent permitted by applicable law, Block2Learn relies upon the applicable digital content and digital service exceptions where the Customer has requested Immediate Access, requested Immediate Performance, acknowledged the applicable withdrawal consequences and the Digital Product has been made available or performance has begun.
12.3 Immediate Access Exception
Where the Customer expressly requests Immediate Access to a Digital Product, the Customer acknowledges that access may be activated immediately after payment confirmation.
The Customer understands that once access has been granted, the Customer may be able to view, read, consume, download where permitted, study, copy in memory, interact with or otherwise benefit from the purchased Digital Product.
Because Digital Products may be made available instantly and may be consumed or used immediately after access activation, the Customer acknowledges that the right of withdrawal may be lost, excluded or limited where permitted by applicable law.
The Customer further acknowledges that the purpose of the immediate access exception is to prevent misuse of digital commerce rules by obtaining immediate access to digital content and then withdrawing after the content has been made available.
To the maximum extent permitted by applicable law, the Customer agrees that Immediate Access to a purchased Digital Product may affect withdrawal rights once the applicable legal conditions are satisfied.
12.4 Express User Consent
Before completing a purchase, the Customer may be required to expressly consent to Immediate Access, Immediate Digital Delivery and Immediate Performance through one or more mandatory checkout confirmations.
The Customer acknowledges that such consent is a material condition of the transaction.
Where the Customer provides such consent, the Customer authorizes Block2Learn to begin performance immediately and to make the purchased Digital Product available without waiting for the expiration of any withdrawal period that may otherwise apply.
The Customer further acknowledges that such consent may be provided electronically and that electronic consent shall be legally valid to the maximum extent permitted by applicable law.
If the Customer does not wish to request Immediate Access, Immediate Digital Delivery or Immediate Performance, the Customer must not complete the purchase where such confirmation is required.
12.5 Acknowledgement of Immediate Performance
The Customer acknowledges that Immediate Performance begins when Block2Learn activates or makes available the purchased Digital Product.
The Customer further acknowledges that Immediate Performance does not depend on the Customer’s actual use of the Digital Product.
Performance may begin even if the Customer does not immediately log in, read, download, watch, complete, use, study, access every section, benefit from the content or achieve any educational result.
The Customer agrees that a refusal or failure to use a purchased Digital Product after access has been granted shall not prevent performance from having begun.
The Customer further acknowledges that performance may begin through automated systems and does not require manual confirmation by Block2Learn.
12.6 Loss of Withdrawal Rights Where Applicable
To the maximum extent permitted by applicable law, the Customer acknowledges and agrees that the right of withdrawal may be lost, excluded or limited once the Customer has expressly requested Immediate Access or Immediate Performance, acknowledged the applicable consequences and the Digital Product has been made available or performance has begun.
The Customer understands that this rule may apply to digital content and digital services because such products can be accessed and consumed immediately after delivery.
The Customer further understands that once digital content has been made available, Block2Learn cannot reasonably ensure that the Customer has not accessed, viewed, copied, downloaded, studied, stored, used or otherwise benefited from the content.
Accordingly, where applicable legal conditions are satisfied, the Customer shall not be entitled to withdraw from the purchase merely because the Customer later changes mind, fails to use the product, does not achieve expected results, does not complete the content, disagrees with the content, no longer wants the product or expected a different personal outcome.
Nothing in this Section shall limit mandatory consumer rights that cannot be waived under applicable law.
12.7 Relationship with Checkout Acceptance
The Customer acknowledges that checkout confirmations are an essential part of the contractual framework governing digital product purchases.
Where the checkout process requires the Customer to accept the Terms of Service, this Agreement, the Refund and Withdrawal Policy and a separate confirmation relating to Immediate Access, Immediate Digital Delivery, Immediate Performance or withdrawal consequences, the Customer acknowledges that completion of checkout constitutes acceptance of those declarations.
The Customer further acknowledges that the purchase cannot be treated as separated from the checkout declarations that made the transaction possible.
The Customer agrees that the checkout confirmations, together with order completion, payment confirmation, access activation and post purchase communications, may be relied upon by Block2Learn in connection with refund requests, withdrawal requests, payment disputes, chargebacks, legal disputes or customer support matters.
12.8 Relationship with Terms of Service
This Section must be read together with the Terms of Service.
The Terms of Service establish the master legal framework governing the Platform, including educational purpose, no financial advice, intellectual property, limitation of liability, account rules, governing law and jurisdiction.
This Agreement applies those principles specifically to digital product transactions.
The Customer acknowledges that the right of withdrawal and the consequences of Immediate Access must be interpreted consistently with the Terms of Service, the Refund and Withdrawal Policy and all other applicable documents forming part of the Block2Learn legal framework.
12.9 Relationship with Refund Policy
The detailed operational rules governing withdrawal requests, refund requests, exclusions, procedures, timing, evidence, customer obligations and exceptional cases are set forth in the Refund and Withdrawal Policy.
This Agreement establishes the contractual principles applicable to Digital Products, Immediate Access, Immediate Performance and withdrawal consequences.
The Refund and Withdrawal Policy provides further detail concerning how Block2Learn evaluates, processes or rejects refund and withdrawal requests.
The Customer acknowledges that the Refund and Withdrawal Policy forms an integral and substantial part of the purchase contract and must be accepted before completing the purchase where required by the checkout process.
12.10 Preservation of Mandatory Consumer Rights
Nothing in this Agreement is intended to exclude, restrict or limit rights that cannot be excluded, restricted or limited under mandatory applicable law.
Where a provision of this Agreement conflicts with a mandatory consumer protection rule, the mandatory rule shall prevail only to the extent strictly required by law, and the remaining provisions shall remain valid and enforceable.
The Customer acknowledges that the preservation of mandatory rights does not prevent Block2Learn from relying on lawful exceptions, exclusions, limitations or consequences applicable to digital content and digital services.
To the maximum extent permitted by applicable law, this Agreement shall be interpreted in a manner that preserves the enforceability of the Customer’s express request for Immediate Access, the Customer’s express request for Immediate Performance and the Customer’s acknowledgement of the relevant withdrawal consequences.
13. REFUND POLICY
13.1 General Refund Principles
The Customer acknowledges that refunds relating to Digital Products are governed by this Agreement, the Refund and Withdrawal Policy, the Terms of Service and all other applicable documents forming part of the Block2Learn legal framework.
Block2Learn may evaluate refund requests in light of the nature of the purchased product, the timing of the request, the method of delivery, whether access has been granted, whether performance has begun, whether the Customer expressly requested Immediate Access, whether the Customer acknowledged the consequences of Immediate Performance, whether the Customer used or accessed the product, whether the request is required by mandatory applicable law and whether the request is consistent with the applicable legal framework.
The Customer acknowledges that Digital Products differ from physical goods because they may be accessed, viewed, used, studied, copied, downloaded where permitted or otherwise consumed immediately after access is granted. For this reason, refund rights for Digital Products may be more limited than refund rights applicable to physical goods, to the maximum extent permitted by applicable law.
Refunds are not intended to operate as a mechanism allowing Customers to obtain access to Digital Products, review or consume their content, benefit from the educational materials and then recover the purchase price merely because the Customer changed mind, failed to use the product, did not complete the product, disagreed with the content, expected a different subjective result or no longer wishes to retain access.
Nothing in this Section shall exclude mandatory rights that cannot be excluded under applicable law. However, to the maximum extent permitted by applicable law, Block2Learn reserves the right to refuse refund requests that are inconsistent with this Agreement, the Refund and Withdrawal Policy or the digital nature of the purchased product.
13.2 Relationship with Refund and Withdrawal Policy
The Refund and Withdrawal Policy constitutes the primary operational policy governing refund requests, withdrawal requests, cancellation requests, exceptions, evidence, timing, procedures, eligibility and related matters.
This Agreement establishes the contractual principles applicable to Digital Products, including digital delivery, immediate access, immediate performance, checkout acknowledgements and the consequences of access activation.
The Refund and Withdrawal Policy provides the detailed process through which such principles are applied in practice.
The Customer acknowledges that both documents form part of the same contractual framework and must be interpreted together.
Acceptance of this Agreement includes acceptance of the Refund and Withdrawal Policy where such policy is applicable to the purchase.
Where a refund request is submitted, Block2Learn may rely upon this Agreement, the Refund and Withdrawal Policy, the Terms of Service, checkout confirmations, payment records, account records, access records, email communications and other available evidence in evaluating the request.
13.3 No Refund After Access Granted
To the maximum extent permitted by applicable law, once access to a Digital Product has been granted, activated or made available, the Customer shall not be entitled to a refund merely because the Customer no longer wishes to use the product, changed mind after purchase, expected a different subjective experience, failed to read the product description, failed to review the legal documents, failed to complete the content, did not use the product, did not log in after access was granted or did not obtain the expected personal result.
The Customer acknowledges that access activation may constitute Digital Delivery and may also constitute the beginning of performance.
The Customer further acknowledges that once access has been granted, Block2Learn cannot reasonably verify that the Customer has not viewed, read, copied, downloaded, studied, captured, stored, used, benefited from or otherwise consumed the Digital Product.
For this reason, and subject to mandatory applicable law, refund requests submitted after access has been granted may be refused.
The Customer agrees that the relevant event for refund analysis is not whether the Customer fully consumed the product, but whether the product was made available and whether performance began in accordance with the Customer’s request and the applicable legal framework.
13.4 No Refund After Digital Delivery
To the maximum extent permitted by applicable law, no refund shall be due where Digital Delivery has occurred and no mandatory legal basis for refund exists.
Digital Delivery may occur through account activation, membership activation, subscription activation, dashboard access, Learning Path access, Framework access, content availability, download availability, protected area access, software activation, email access instructions or any other electronic method designated by Block2Learn.
The Customer expressly acknowledges that Digital Delivery does not require the sending of a physical item, a courier tracking number, a printed document, a physical package or a separate manual confirmation.
The Customer further acknowledges that delivery may be completed even where the Customer does not immediately access, view, use, complete or benefit from the Digital Product.
Where the Digital Product has been delivered in accordance with this Agreement, the Customer shall not request or initiate a refund on the basis that no physical delivery occurred.
13.5 No Refund for Failure to Use Content
The Customer acknowledges that the use of a Digital Product depends upon the Customer’s own conduct, time, attention, technical ability, study habits, discipline, effort, internet access, device compatibility, willingness to learn and personal circumstances.
Block2Learn shall not be responsible where the Customer purchases a Digital Product and later fails to use it, fails to access it, fails to complete it, fails to watch videos, fails to read guides, fails to follow the Learning Path, fails to use dashboards, fails to apply the Framework or otherwise fails to engage with the purchased materials.
Failure to use a delivered Digital Product shall not, by itself, create a right to refund, cancellation, chargeback, credit, compensation or extension.
The Customer acknowledges that purchasing educational content does not guarantee that the Customer will allocate time, effort or attention to the content.
The responsibility to use the product after access has been granted rests exclusively with the Customer.
13.6 No Refund for User Expectations
The Customer acknowledges that subjective expectations may vary significantly from one Customer to another and that Block2Learn cannot guarantee that a Digital Product will match every individual expectation, preference, learning style, prior knowledge level, personal objective, professional ambition, financial objective or subjective interpretation.
To the maximum extent permitted by applicable law, dissatisfaction based on subjective expectations shall not create an automatic right to refund.
Such expectations may include, without limitation, expectations regarding the amount of content, perceived complexity, perceived simplicity, personal learning pace, preferred teaching style, personal interpretation of value, expected personal transformation, expected business benefit, expected market insight, expected financial improvement, expected professional advantage or expected level of support.
The Customer is responsible for reviewing the product information made available before purchase and for determining whether the product appears suitable for the Customer’s educational interests.
Block2Learn does not guarantee that every product will be suitable for every Customer.
13.7 No Refund for Educational Outcomes
Block2Learn provides educational products, but it does not guarantee educational outcomes.
The Customer acknowledges that learning outcomes depend on multiple factors beyond the control of Block2Learn, including the Customer’s prior knowledge, attention, effort, consistency, discipline, comprehension, language skills, technical ability, time availability, interpretation, application and willingness to study.
No refund shall be due merely because the Customer does not achieve a desired educational outcome, does not understand the material, does not complete the Learning Path, does not improve decision making, does not acquire expected competence, does not obtain a certificate unless expressly offered, does not reach a desired skill level or does not experience the subjective educational progress expected by the Customer.
The Customer acknowledges that educational content provides opportunity, structure and resources, but cannot guarantee personal effort, comprehension, application or transformation.
13.8 No Refund for Financial Outcomes
Block2Learn does not guarantee financial outcomes.
The Customer acknowledges that Digital Products may discuss financial markets, investing, cryptocurrencies, macroeconomics, business, capital allocation, risk management, market structure, decision making and related subjects, but such content is educational and informational only.
No refund shall be due merely because the Customer suffers financial losses, does not make profits, does not improve investment results, does not improve trading results, does not obtain expected returns, misses opportunities, makes independent decisions that result in losses, applies information incorrectly, misunderstands educational content or experiences market outcomes different from those expected.
The Customer remains solely responsible for all financial, investment, trading, business, tax, legal and personal decisions.
The purchase of a Digital Product does not create any guarantee of profit, return, success, market accuracy, capital preservation, financial improvement or wealth creation.
13.9 Exceptions Required by Law
Nothing in this Agreement shall limit or exclude refund rights that are mandatory under applicable law and cannot be waived by contract.
Where applicable law requires a refund, replacement, correction, remedy or other consumer protection measure, Block2Learn shall comply to the extent required by such law.
However, the Customer acknowledges that mandatory rights must be interpreted together with lawful exceptions applicable to digital content, digital services, immediate performance, express consent, withdrawal consequences and the specific circumstances of the transaction.
Where Block2Learn determines that a refund is legally required, Block2Learn may process the refund using the original payment method or another method reasonably selected by Block2Learn, subject to payment provider rules, technical feasibility, anti fraud procedures and legal requirements.
13.10 Voluntary Refunds
Block2Learn may, in its sole discretion, grant refunds, credits, extensions, replacements, alternative access or other goodwill remedies in circumstances where no refund is legally required.
Any voluntary refund or goodwill remedy shall not constitute an admission of liability, defect, non conformity, breach of contract, legal obligation or waiver of rights.
A voluntary refund granted in one case shall not create a precedent, policy, course of dealing, legitimate expectation or obligation to grant refunds in other cases.
Block2Learn reserves the right to evaluate each request individually and to deny future requests even where a previous discretionary remedy was granted.
14. MEMBERSHIP PURCHASES
14.1 Membership Access
Where the Customer purchases a membership, the Customer acquires access to the membership benefits, content, resources, tools, dashboards, areas, services or features associated with the membership level purchased.
Membership access is digital, account based, personal, non transferable and subject to ongoing compliance with the Block2Learn legal framework.
The Customer acknowledges that a membership may provide access to a digital environment rather than ownership of individual pieces of content.
The Customer further acknowledges that membership benefits may be organized, updated, modified, expanded, reduced, replaced or discontinued over time in accordance with this Agreement, the Terms of Service and the Membership and Subscription Policy.
14.2 Membership Activation
Membership activation may occur immediately after successful payment confirmation, order acceptance or account assignment.
Once the applicable membership level is activated and the Customer is technically able to access the relevant membership area, Digital Delivery and performance may be considered to have begun.
The Customer acknowledges that membership activation may constitute delivery even where the Customer does not immediately use the membership, access every resource, view every page, complete every item or benefit from every feature.
The Customer is responsible for using the membership after activation and for contacting support if access issues occur.
14.3 Membership Benefits
Membership benefits may include access to educational content, research materials, guides, videos, dashboard tools, learning resources, premium areas, structured pathways, community features, software tools or other benefits described by Block2Learn.
The Customer acknowledges that membership benefits may change over time and that Block2Learn may update, reorganize, modify, replace, remove or add benefits as part of the natural evolution of the Platform.
Unless expressly stated otherwise, the purchase of a membership does not guarantee indefinite availability of every individual item, feature, document, dashboard, module, resource or benefit existing at the time of purchase.
The value of a membership is determined by access to the membership environment and the rights associated with the membership level, not by permanent preservation of every element in its original form.
14.4 Membership Changes
Block2Learn may change membership structures, levels, benefits, naming conventions, access rules, included products, feature sets, pricing, upgrade options, downgrade options, duration, renewal conditions or related terms for future purchases and, where permitted by applicable law and the applicable membership terms, for ongoing membership relationships.
Where a material change affects an ongoing paid membership, Block2Learn may provide notice where required by applicable law or the Membership and Subscription Policy.
The Customer acknowledges that membership products may evolve in order to maintain educational relevance, improve user experience, preserve technical functionality, support platform development, address legal requirements, prevent abuse or adapt to future business models.
14.5 Membership Suspension
Block2Learn may suspend membership access where reasonably necessary due to failed payment, suspected fraud, account sharing, violation of this Agreement, violation of the Terms of Service, violation of the Membership and Subscription Policy, intellectual property violations, technical abuse, security concerns, chargeback activity or other conduct that may expose Block2Learn to risk.
During suspension, the Customer may lose access to membership content, membership benefits, dashboards, Learning Path components, Framework tools or other resources associated with the membership.
Suspension shall not automatically entitle the Customer to a refund where the suspension results from the Customer’s breach, failed payment, chargeback, account misuse, abuse or violation of the legal framework.
14.6 Membership Termination
Membership access may terminate upon expiration, cancellation, non renewal, failed payment, breach of contract, account termination, platform enforcement action or other circumstances described in the Membership and Subscription Policy.
Upon termination, the Customer may lose access to membership areas, included content, dashboards, tools, resources, learning materials and other membership benefits.
The Customer acknowledges that termination of membership access does not transfer ownership of any content previously accessed and does not authorize copying, downloading, redistributing, retaining, publishing, sharing or commercially exploiting membership materials.
14.7 Relationship with Membership Policy
Membership purchases are governed by this Agreement, the Terms of Service and the Membership and Subscription Policy.
The Membership and Subscription Policy provides additional detail concerning membership structure, billing, access, renewals, cancellations, failed payments, suspension, termination, upgrades, downgrades and related operational matters.
The Customer acknowledges that the Membership and Subscription Policy forms an integral and substantial part of the purchase contract where the Digital Product includes membership access.
15. SUBSCRIPTION PURCHASES
15.1 Subscription Nature
The Customer acknowledges that certain products offered through the Platform may be provided on a subscription basis rather than as a one time purchase.
A subscription grants the Customer access to designated Digital Products, Digital Services, educational resources, dashboards, Framework components, Learning Path resources, research materials, memberships, software tools, premium content areas or other benefits for the duration of the applicable subscription period.
The Customer further acknowledges that a subscription primarily grants access rights rather than ownership rights. The value of a subscription derives from the ongoing availability of access to the subscribed service and not from the transfer of intellectual property, ownership rights, proprietary methodologies or permanent control over the underlying content.
Subscription products may evolve over time and may include updates, modifications, additions, improvements, replacements, reorganizations, technical enhancements, content updates or feature adjustments without affecting the fundamental subscription relationship.
The Customer expressly agrees that the subscription model is based upon continued access to a digital service environment and that the continuation of access is contingent upon compliance with this Agreement, the Terms of Service, the Membership and Subscription Policy and all other applicable components of the Block2Learn legal framework.
15.2 Recurring Billing
Where a subscription includes recurring billing, the Customer expressly authorizes Block2Learn and its designated payment providers to charge the selected payment method automatically at the intervals disclosed during the purchase process.
Recurring charges may occur weekly, monthly, quarterly, annually or at any other interval disclosed at the time of subscription.
The Customer acknowledges that recurring billing is an essential characteristic of the subscription relationship and that the subscription may continue until cancelled in accordance with the applicable cancellation procedures.
The Customer is solely responsible for ensuring that the selected payment method remains valid, active, authorized and capable of processing future recurring charges.
The Customer further acknowledges that recurring charges may continue until cancellation becomes effective in accordance with the applicable subscription terms.
Failure by the Customer to monitor recurring payments, review billing notifications, maintain updated payment information or understand the recurring nature of the subscription shall not invalidate recurring charges that were properly disclosed during the purchase process.
15.3 Renewal
Unless expressly stated otherwise, subscriptions may renew automatically at the conclusion of each subscription period.
The Customer acknowledges that automatic renewal exists to provide continuity of access and uninterrupted use of subscription based services.
Upon renewal, the Customer may continue receiving access to the applicable subscription benefits, subject to successful payment processing and continued compliance with the Block2Learn legal framework.
The Customer acknowledges that renewal pricing may differ from introductory pricing, promotional pricing, launch pricing, discounted pricing or other temporary pricing arrangements previously available.
Block2Learn reserves the right to modify future renewal pricing, subscription structures, subscription benefits, access rights, billing intervals or subscription features in accordance with this Agreement and the Membership and Subscription Policy.
Where applicable law requires prior notice of material renewal changes, Block2Learn shall provide such notice to the extent required.
15.4 Cancellation
The Customer may cancel a subscription in accordance with the cancellation procedures made available through the Platform or otherwise communicated by Block2Learn.
Cancellation of a subscription shall generally prevent future recurring charges after the current subscription period ends, unless otherwise stated during the cancellation process or required by applicable law.
The Customer acknowledges that cancelling a subscription does not automatically entitle the Customer to a refund of amounts already paid.
The Customer further acknowledges that cancellation does not reverse Digital Delivery, Immediate Access, Immediate Performance or prior use of subscription benefits already made available.
Where access continues until the end of the current billing period, the Customer may continue using the subscription benefits until expiration of the applicable period, after which access may terminate automatically.
Failure to use the subscription after cancellation shall not create any entitlement to refund, compensation, extension or additional access.
15.5 Failed Payments
The Customer acknowledges that subscription services depend upon successful recurring payment processing.
Where a recurring charge cannot be processed successfully, Block2Learn may attempt to collect payment again through one or more subsequent billing attempts.
The Customer expressly authorizes such reasonable retry attempts where permitted by applicable law and payment provider rules.
Where payment remains unsuccessful, Block2Learn may suspend, restrict, downgrade or terminate subscription access.
The Customer acknowledges that failure to maintain valid payment information may result in interruption of services, loss of access to subscription content, suspension of membership benefits, loss of dashboard access, removal of premium features or termination of subscription related rights.
Block2Learn shall not be liable for consequences arising from failed recurring payments caused by insufficient funds, expired payment methods, payment provider restrictions, bank actions, fraud prevention systems or other circumstances outside the reasonable control of Block2Learn.
15.6 Suspension
Block2Learn reserves the right to suspend subscription access where reasonably necessary for operational, legal, technical, security, compliance or commercial reasons.
Suspension may occur in connection with failed payments, fraud investigations, chargeback activity, account sharing, abuse of services, intellectual property violations, violation of the Terms of Service, violation of this Agreement, violation of the Membership and Subscription Policy or other conduct that may expose Block2Learn to risk.
During suspension, access to subscription resources may be restricted, partially disabled or fully disabled.
The Customer acknowledges that suspension does not automatically terminate the subscription relationship and does not automatically create entitlement to a refund where the suspension results from the Customer’s own conduct, payment failure, breach of contract or violation of applicable policies.
Block2Learn reserves the right to require corrective action, payment resolution, account verification or compliance measures before restoring access.
15.7 Access After Cancellation
Upon expiration, termination or cancellation of a subscription, the Customer may lose access to subscription benefits, premium content, research materials, educational resources, dashboards, Framework tools, Learning Path resources, membership privileges and other subscription related features.
The Customer acknowledges that access to subscription content is conditional upon maintaining an active subscription where such content is offered on a subscription basis.
Termination of access does not transfer ownership of any content previously available through the subscription.
The Customer shall not retain any rights to reproduce, distribute, publish, commercially exploit, share, archive, transfer or otherwise use subscription content beyond the rights expressly granted under the applicable license.
The expiration of access rights shall not affect Block2Learn’s ownership of the underlying intellectual property.
The Customer further acknowledges that Block2Learn is not obligated to maintain access to subscription resources indefinitely after a subscription has ended.
15.8 Relationship with Membership and Subscription Policy
This Section establishes the principal contractual rules governing subscription purchases.
Additional operational details relating to billing procedures, cancellation processes, renewal procedures, account management, access restoration, payment failures, verification procedures, upgrades, downgrades, migration of plans, promotional subscription offers and related matters may be set forth in the Membership and Subscription Policy.
The Customer acknowledges that the Membership and Subscription Policy forms an integral and binding part of the contractual framework governing subscription purchases.
This Agreement, the Terms of Service and the Membership and Subscription Policy shall be interpreted together as a unified legal framework governing subscription relationships.
In the event that a specific subscription matter is addressed in greater detail within the Membership and Subscription Policy, that policy shall supplement this Agreement without replacing it.
16. LEARNING PATH PURCHASES
16.1 Educational Nature
The Customer acknowledges that the Learning Path constitutes an educational product designed to provide structured learning experiences, educational progression, analytical development, decision making methodologies, educational frameworks and related educational resources.
The Learning Path is intended to facilitate learning and personal development through structured educational content.
The Customer further acknowledges that the Learning Path is not a university degree, professional qualification, professional license, regulated certification, investment advisory service, wealth management service or regulated educational accreditation program.
Participation in the Learning Path does not create any guarantee of educational achievement, professional advancement, financial improvement, investment performance, business success, certification eligibility or other specific outcome.
The Customer remains solely responsible for the interpretation, application and use of information obtained through the Learning Path.
16.2 Layer Structure
The Learning Path may be organized into layers, modules, educational stages, progression systems, guides, educational sequences, milestones, checkpoints, Framework integrations, dashboards or other structural components determined by Block2Learn.
The Customer acknowledges that the structure of the Learning Path may evolve over time in order to improve educational effectiveness, user experience, content organization, technical implementation or platform consistency.
Block2Learn reserves the right to add, remove, rename, reorganize, expand, merge, divide, update or otherwise modify layers and structural elements of the Learning Path.
Such modifications shall not constitute a breach of contract provided that substantially equivalent educational access remains available where reasonably possible.
The Customer acknowledges that educational evolution is an inherent characteristic of a digital educational platform and agrees that the Learning Path is not required to remain permanently identical to the version originally accessed by the Customer.
16.3 Educational Progression
The Customer acknowledges that the Learning Path is designed as a structured educational journey and that its value derives not only from individual guides, modules, dashboards, videos, Framework components or educational resources, but also from the overall progression architecture created by Block2Learn.
The Customer understands that certain concepts, methodologies, analytical frameworks, decision making structures and educational principles may be intentionally distributed across multiple stages of the Learning Path and may be designed to build upon one another over time.
Accordingly, the Customer acknowledges that the Learning Path should not be interpreted as a collection of isolated products, but rather as an integrated educational ecosystem intended to support progressive learning and long term educational development.
The Customer further acknowledges that educational progression requires personal effort, consistency, participation, study, interpretation, application and independent judgment. Block2Learn provides the educational infrastructure, but cannot guarantee that the Customer will complete the Learning Path, follow the recommended progression, understand the material, retain the information, apply the methodologies or achieve any specific educational result.
The Customer agrees that the effectiveness of the Learning Path depends substantially upon factors beyond the reasonable control of Block2Learn, including the Customer’s own conduct, learning habits, commitment, discipline, prior knowledge, technical ability, available time, personal circumstances and willingness to engage with the educational materials.
Accordingly, failure to complete the Learning Path, failure to progress through its stages, failure to achieve desired educational outcomes or failure to obtain perceived value from the educational journey shall not constitute a defect, non conformity, failure of delivery, breach of contract or grounds for refund, cancellation, chargeback or compensation, except where mandatory applicable law expressly requires otherwise.
16.4 Educational Resources
The Learning Path may include educational guides, written materials, digital books, videos, exercises, visual materials, research resources, templates, checklists, Framework components, dashboards, educational tools, quizzes, progress tracking systems, software features and other resources developed by Block2Learn.
The Customer acknowledges that such resources are educational tools intended to support learning and that they are provided solely for educational and informational purposes.
Block2Learn reserves the right to update, improve, replace, reorganize, supplement, expand, modify or discontinue educational resources where reasonably necessary for educational, operational, legal, commercial, technical or strategic reasons.
The Customer acknowledges that educational resources may evolve over time and that the purchase of a Learning Path product does not create a right to permanently preserve every educational resource in its original form, structure, sequence, presentation or format.
Where educational resources are updated, replaced or reorganized, Block2Learn may provide revised materials, alternative resources, updated content or substantially equivalent educational resources where reasonably appropriate.
The Customer further acknowledges that educational resources are protected intellectual property and remain subject to the restrictions contained in this Agreement, the Terms of Service and the Intellectual Property Policy.
16.5 Dashboards and Progress Tracking
The Learning Path may include progress tracking systems, dashboards, educational indicators, achievement systems, educational milestones, completion metrics, visual progress tools, educational statistics or similar features intended to assist Users in navigating their educational journey.
The Customer acknowledges that such systems are educational tools and informational aids only.
Progress tracking systems are not intended to certify competence, guarantee understanding, verify mastery of a subject, measure professional qualification or provide any form of regulated educational accreditation.
The Customer further acknowledges that dashboard data, completion percentages, achievement indicators, progress metrics, educational scores, badges, milestones or similar indicators may not perfectly reflect the Customer’s actual level of understanding, competence, knowledge retention or ability to apply educational concepts.
Block2Learn makes no representation that completion of a dashboard, achievement of a progress milestone, attainment of a badge or completion of a learning stage demonstrates any particular level of expertise, professional competence or educational achievement.
The Customer acknowledges that dashboards and progress tracking systems may be modified, redesigned, improved, replaced, migrated or discontinued over time as part of the normal evolution of the Platform.
Temporary interruptions, technical issues, data inconsistencies, display issues, synchronization issues, migration activities, maintenance procedures or software updates affecting progress tracking systems shall not constitute a failure of delivery, a material defect or a breach of contract, provided that Block2Learn acts reasonably in maintaining the overall functionality of the Platform.
16.6 No Certification Guarantee
The Customer expressly acknowledges that participation in the Learning Path does not guarantee the issuance of any certificate, diploma, accreditation, qualification, designation, credential, license, professional recognition, educational title or other formal acknowledgment unless such credential is expressly described as part of the purchased product.
Where certificates, badges, completion acknowledgements or similar indicators are provided, they shall be interpreted solely as educational indicators generated within the Block2Learn ecosystem and shall not be interpreted as professional qualifications, regulatory approvals, academic credentials or evidence of competence recognized by governmental authorities, universities, professional organizations, regulatory bodies or employers.
The Customer acknowledges that completion of a Learning Path, module, guide, layer, dashboard or educational program does not create any legal entitlement to employment, professional advancement, regulatory status, investment competence, trading competence, financial expertise or any other professional outcome.
The Customer further agrees that Block2Learn shall have no liability arising from any misunderstanding regarding the educational nature of completion indicators, badges, progress metrics or similar educational tools.
16.7 No Educational Outcome Guarantee
The Customer acknowledges that education is inherently dependent upon individual effort and that educational outcomes cannot be guaranteed.
Block2Learn does not guarantee that any Customer will achieve a particular level of understanding, competence, performance, knowledge retention, analytical ability, decision making improvement, professional development, business improvement, investment performance or financial success through participation in the Learning Path.
The Customer further acknowledges that two individuals may achieve substantially different results from the same educational materials due to differences in background, effort, discipline, attention, interpretation, experience, personal circumstances and application of the content.
Accordingly, Block2Learn expressly disclaims any guarantee of educational outcomes, learning outcomes, intellectual development, analytical development, decision making quality, financial improvement, investment success, trading success, business success or any other measurable result.
The Customer assumes full responsibility for evaluating, interpreting, applying or disregarding the educational content made available through the Learning Path.
The absence of a desired outcome shall not constitute evidence that the Learning Path was defective, misleading, improperly delivered or inconsistent with this Agreement.
16.8 Future Modifications
The Customer acknowledges that the Learning Path represents a living educational system that may continue to evolve over time.
Block2Learn reserves the right to introduce new layers, remove outdated materials, reorganize progression structures, add educational resources, redesign dashboards, modify Framework integrations, create new educational paths, consolidate educational content, improve methodologies, update learning sequences, introduce new technologies or otherwise modify the Learning Path in response to educational, technological, commercial, operational, legal or strategic considerations.
The Customer acknowledges that educational evolution is beneficial to the long term value and sustainability of the Platform and agrees that Block2Learn shall not be required to maintain the Learning Path permanently in the exact form that existed at the time of purchase.
Provided that substantially equivalent educational access remains available where reasonably possible, such modifications shall not constitute a breach of contract and shall not create a right to refund, cancellation, compensation, damages or other remedies.
The Customer further acknowledges that future enhancements, expansions, additional content, new educational modules, new dashboards, new Framework tools or additional educational resources may be made available at the discretion of Block2Learn and may be subject to separate access conditions, separate products, separate memberships or separate subscription arrangements.
Nothing in this Agreement shall be interpreted as creating an obligation for Block2Learn to provide all future developments without charge.
16.9 Relationship with Learning Path Policy
This Section establishes the principal contractual framework governing purchases of Learning Path products.
Additional operational details relating to Learning Path access, educational progression, dashboard functionality, educational structure, milestones, educational resources, updates, account requirements, access restoration procedures, future developments and related matters may be addressed in the Learning Path Policy.
The Learning Path Policy forms an integral and binding component of the Block2Learn legal framework and shall be read together with this Agreement, the Terms of Service, the Membership and Subscription Policy, the Refund and Withdrawal Policy and all other applicable legal documents.
Where a specific Learning Path matter is addressed in greater operational detail within the Learning Path Policy, that policy shall supplement this Agreement without replacing it.
The Customer acknowledges that acceptance of this Agreement constitutes acceptance of the broader contractual framework governing the Learning Path and all related educational services.
17. USER RESPONSIBILITIES
17.1 Accurate Information
The Customer is responsible for providing accurate, complete, current and truthful information at all times in connection with account creation, purchases, memberships, subscriptions, Learning Path participation, payment processing, support requests, account recovery requests, access restoration requests and all other interactions with the Platform.
The Customer acknowledges that Block2Learn relies upon the accuracy of information supplied by the Customer in order to process transactions, activate access, verify ownership, maintain security, investigate disputes, prevent fraud and provide services.
The Customer shall not provide false information, misleading information, impersonate another individual, use unauthorized payment methods, create accounts under false identities or otherwise attempt to interfere with the integrity of the Platform.
Block2Learn reserves the right to suspend access, delay activation, refuse transactions, require verification procedures or terminate accounts where information appears inaccurate, incomplete, inconsistent, misleading, fraudulent or otherwise unreliable.
The Customer further acknowledges that inaccurate account information may delay support requests, access restoration requests, purchase verification requests, membership restoration requests and other account related services.
17.2 Technical Requirements
The Customer is solely responsible for maintaining the technical environment necessary to access and use Digital Products.
This responsibility includes maintaining compatible devices, internet access, software updates, browser compatibility, account credentials, email access, security settings and other technical requirements reasonably necessary to interact with the Platform.
Block2Learn shall not be responsible for technical limitations arising from the Customer’s devices, software, network environment, browser configuration, email configuration, security settings, hardware limitations or other factors outside the reasonable control of Block2Learn.
The Customer acknowledges that Digital Products require a minimum level of technical capability and that inability to use commonly available digital tools shall not constitute non delivery, defective performance or grounds for refund.
The Customer further agrees to follow reasonable technical instructions provided by Block2Learn and to contact support where technical issues arise before initiating disputes, chargebacks or legal claims relating to access.
17.3 Customer Cooperation Obligations
The Customer agrees to cooperate reasonably and in good faith with Block2Learn in connection with the operation, administration, security and support of the Platform.
The Customer acknowledges that certain requests, investigations, support procedures, account recovery procedures, membership restoration procedures, subscription restoration procedures, payment investigations, verification procedures, fraud prevention reviews, technical troubleshooting activities and dispute resolution processes may require the active cooperation of the Customer.
Accordingly, the Customer agrees to provide accurate, complete and truthful information when reasonably requested by Block2Learn.
Such information may include account information, purchase information, payment confirmations, screenshots, technical information, device information, browser information, access details, email confirmations, billing information, identity verification information, support records or other information reasonably necessary to investigate, verify or resolve the matter.
The Customer acknowledges that Block2Learn cannot reasonably resolve certain support requests, access issues, account disputes, restoration requests, payment disputes, technical issues or verification procedures without adequate cooperation from the Customer.
Where the Customer fails to provide requested information, provides incomplete information, provides inaccurate information, refuses to cooperate, abandons the request, submits contradictory information or otherwise prevents reasonable investigation, Block2Learn may suspend review of the matter, close the request, refuse restoration, refuse access modification, refuse refund requests, refuse dispute related requests or take other actions reasonably necessary to protect the Platform and its users.
The Customer further acknowledges that delays resulting from the Customer’s failure to cooperate shall not constitute breach of contract, service failure, non delivery, defective performance or grounds for refund, compensation or damages.
Block2Learn shall not be liable for any inability to resolve an issue where such inability results, in whole or in part, from the Customer’s failure to cooperate with reasonable requests made in connection with support, verification, security, payment, account recovery, account restoration or dispute resolution procedures.
The Customer acknowledges that reasonable cooperation is an essential component of maintaining account integrity, payment security, fraud prevention, intellectual property protection and the overall security of the Platform.
17.4 Account Security
The Customer is responsible for maintaining the confidentiality, security and proper use of the Customer’s account credentials, login information, password, email address, authentication methods and any device used to access the Platform.
The Customer acknowledges that access to Digital Products is account based and that unauthorized access to the Customer’s account may expose purchased products, membership rights, subscription rights, dashboards, Learning Path materials, Framework tools and other resources to misuse.
The Customer shall not disclose, share, transfer, sell, publish, lend or otherwise make available account credentials to any third party.
Any activity performed through the Customer’s account may be treated by Block2Learn as activity performed by the Customer, unless the Customer promptly notifies Block2Learn of unauthorized access and reasonably cooperates with any investigation.
Block2Learn shall not be liable for losses, access issues, account compromise, unauthorized use, product misuse, data exposure or other consequences arising from the Customer’s failure to maintain account security.
17.5 Compliance with Policies
The Customer agrees to comply with the entire Block2Learn legal framework, including the Terms of Service, this Agreement, the Refund and Withdrawal Policy, the Membership and Subscription Policy, the Learning Path Policy, the Account and Acceptable Use Policy, the Financial Disclaimer, the Intellectual Property Policy, the Privacy Policy and any other applicable document made available by Block2Learn.
The Customer acknowledges that different products may be subject to different supplemental rules and that purchasing or accessing a Digital Product requires compliance with all policies applicable to that product.
Failure to comply with any applicable policy may constitute a material breach of this Agreement and may result in suspension, termination, refusal of access, refusal of restoration, refusal of refund, revocation of license or other enforcement measures permitted by the Block2Learn legal framework.
17.6 Respect of Intellectual Property
The Customer acknowledges that Digital Products contain valuable intellectual property owned by Block2Learn or its licensors.
The Customer shall respect all intellectual property rights relating to the Platform, including copyrights, trademarks, proprietary methodologies, educational systems, Framework structures, Learning Path architecture, dashboard design, written materials, videos, research materials, visual assets, templates, scoring systems, software features and future educational products.
The Customer shall not copy, reproduce, redistribute, resell, publish, translate, adapt, extract, scrape, record, upload, share, sublicense, commercially exploit, use for artificial intelligence training, create datasets from, or create unauthorized derivative works based on any Block2Learn content or Digital Product.
The Customer acknowledges that intellectual property violations may cause serious commercial and reputational harm to Block2Learn and may result in immediate suspension or termination without refund, in addition to any legal remedies available to Block2Learn.
17.7 Compliance with Platform Rules
The Customer shall use the Platform only for lawful, personal and educational purposes within the limits of the license granted under this Agreement.
The Customer shall not interfere with the operation, security, availability, integrity or intended use of the Platform.
The Customer shall not attempt to bypass access controls, manipulate checkout systems, exploit technical errors, interfere with payment systems, create duplicate accounts for abusive purposes, share access, distribute content, abuse promotions, submit false support claims, initiate bad faith disputes or engage in conduct inconsistent with the purpose of the Platform.
Block2Learn reserves the right to investigate conduct that appears inconsistent with the Platform rules and to take any reasonable enforcement action necessary to protect the Platform, its users, its intellectual property, its payment systems and its business interests.
18. INTELLECTUAL PROPERTY AND ACCESS LICENSE
18.1 License Granted
Subject to full compliance with this Agreement and the entire Block2Learn legal framework, Block2Learn grants the Customer a limited, personal, revocable, non transferable, non sublicensable and non exclusive license to access and use the purchased Digital Product solely for the Customer’s own lawful educational purposes.
The license granted under this Agreement is intended exclusively to permit the Customer to access and use the purchased Digital Product in the manner expressly authorized by Block2Learn.
No ownership rights are transferred to the Customer.
No intellectual property rights are assigned to the Customer.
No commercial rights are granted to the Customer.
No rights shall be implied beyond those expressly stated in this Agreement.
The Customer acknowledges that the license granted under this Agreement is conditional and remains subject to ongoing compliance with all applicable contractual obligations, payment obligations, account obligations, intellectual property obligations and platform rules.
The Customer further acknowledges that access rights may be suspended, restricted, revoked or terminated where the Customer violates this Agreement, the Terms of Service, the Intellectual Property Policy or any other applicable component of the Block2Learn legal framework.
18.2 Personal Use Only
All Digital Products are licensed exclusively for the personal educational use of the purchasing Customer.
The Customer shall not use purchased products for the benefit of third parties, commercial organizations, clients, students, subscribers, followers, community members, educational businesses, consulting businesses, advisory businesses, content creation businesses or any other external audience without prior written authorization from Block2Learn.
The Customer acknowledges that the purchase price reflects the grant of personal access rights only and does not include commercial exploitation rights, redistribution rights, educational institution rights, enterprise rights or organizational rights.
The Customer further acknowledges that a single purchase authorizes access solely for the purchasing Customer and does not authorize group use, classroom use, business use, team use, institutional use, community use or other forms of shared access unless expressly authorized in writing.
Any use beyond the scope of the personal educational license granted herein may constitute intellectual property infringement and breach of contract.
18.3 No Redistribution
The Customer shall not redistribute any Digital Product or any portion thereof.
Redistribution includes, without limitation, sharing guides, videos, research materials, educational content, Learning Path materials, Framework materials, dashboards, screenshots, downloads, documents, templates, worksheets, databases, educational resources or any other protected content with third parties.
The prohibition applies regardless of whether redistribution occurs for profit, without profit, publicly, privately, digitally, physically, directly or indirectly.
The Customer acknowledges that unauthorized redistribution undermines the value of the Platform, damages the legitimate commercial interests of Block2Learn and may cause substantial economic harm.
Any unauthorized redistribution may result in immediate suspension of access, termination of the Customer’s account, revocation of licenses, refusal of future purchases and pursuit of all available legal remedies.
18.4 No Resale
The Customer shall not sell, resell, license, sublicense, lease, rent, assign, transfer, exchange or otherwise commercially exploit any Digital Product purchased through the Platform.
The Customer acknowledges that the purchase grants access rights only and does not create ownership rights capable of being sold or transferred.
The Customer further acknowledges that Digital Products are intended to remain within the contractual relationship between Block2Learn and the original purchasing Customer.
Any attempt to create secondary markets, unauthorized marketplaces, reselling schemes, educational repackaging businesses, subscription sharing arrangements or similar commercial activities involving Block2Learn products is strictly prohibited.
Block2Learn reserves the right to pursue immediate enforcement action against any Customer engaged in unauthorized resale activities.
18.5 No Commercial Exploitation
The Customer shall not commercially exploit any part of the Platform or any Digital Product without prior written authorization from Block2Learn.
Commercial exploitation includes, without limitation, using content in paid courses, paid communities, consulting businesses, advisory services, newsletters, paid memberships, coaching programs, subscription products, publications, educational businesses, artificial intelligence systems, media products, content businesses or similar commercial ventures.
The Customer acknowledges that Digital Products embody substantial investment, expertise, research, intellectual effort, educational development and proprietary methodologies belonging to Block2Learn.
The Customer agrees that the commercial value of such materials belongs exclusively to Block2Learn unless expressly licensed otherwise in writing.
Unauthorized commercial exploitation may result in significant damages and may entitle Block2Learn to seek injunctive relief, monetary damages, account termination, recovery of profits and other remedies available under applicable law.
18.6 No Sharing
Access to Digital Products is personal and account specific.
The Customer shall not share login credentials, account access, membership access, subscription access, Learning Path access, Framework access, dashboard access or other access rights with any third party.
The Customer acknowledges that account sharing may enable unauthorized access to proprietary content and may expose Block2Learn to intellectual property harm, security risks, payment abuse and operational costs.
Sharing may occur through direct disclosure of credentials, simultaneous use by multiple individuals, use by family members, use by business partners, use by teams, use by organizations or any other arrangement through which a third party obtains access using the Customer’s account.
The Customer agrees that any form of access sharing may constitute a material breach of this Agreement.
Block2Learn reserves the right to monitor access patterns, investigate suspicious activity, suspend access, require verification procedures and terminate accounts where account sharing is reasonably suspected.
18.7 No AI Training
The Customer shall not use any Digital Product, Platform content, educational material, research material, guide, video, Framework component, Learning Path resource, dashboard output, methodology, template or other Block2Learn asset for the purpose of training, fine tuning, evaluating, improving, developing or operating artificial intelligence systems, machine learning systems, language models, generative systems, neural networks or similar technologies.
This prohibition applies regardless of whether the artificial intelligence system is commercial, non commercial, private, public, experimental, open source, proprietary or internally developed.
The Customer acknowledges that Block2Learn content constitutes proprietary intellectual property and valuable training material whose unauthorized use in artificial intelligence systems may cause substantial and irreversible harm.
Any use of Block2Learn content for artificial intelligence purposes requires prior written authorization from Block2Learn.
Absent such authorization, all AI related use is expressly prohibited.
18.8 No Content Extraction
The Customer shall not engage in scraping, automated extraction, data mining, content harvesting, automated downloading, automated copying, automated indexing, systematic collection, bulk export, database creation or similar activities involving Platform content.
The Customer further agrees not to use bots, crawlers, spiders, scripts, browser automation tools, artificial intelligence systems, automated agents or other technologies to collect, copy, reproduce, monitor, store or process Platform content without prior written authorization.
The Customer acknowledges that systematic extraction of content may damage the Platform, undermine the value of Digital Products, violate intellectual property rights and expose Block2Learn to commercial harm.
Block2Learn reserves the right to implement technical protection measures, monitoring systems, access restrictions, rate limits and enforcement actions to prevent unauthorized extraction activities.
18.9 Relationship with Intellectual Property Policy
This Section establishes the principal contractual protections governing intellectual property rights and access licenses.
Additional rules, restrictions, enforcement mechanisms, ownership provisions, reporting procedures, licensing terms, content protection measures and intellectual property policies may be set forth in the Intellectual Property Policy.
The Intellectual Property Policy forms an integral and binding part of the Block2Learn legal framework and shall be interpreted together with this Agreement, the Terms of Service and all other applicable legal documents.
The Customer acknowledges that acceptance of this Agreement includes acceptance of the intellectual property restrictions applicable to all current and future Digital Products.
The Customer further acknowledges that intellectual property protection constitutes a fundamental condition of the transaction and that Block2Learn would not offer Digital Products under the same commercial conditions in the absence of the protections established by this Agreement and the Intellectual Property Policy.
19. ACCOUNT INTEGRITY, ACCESS RESTORATION AND OWNERSHIP VERIFICATION
19.1 Account Ownership
Access to Digital Products, memberships, subscriptions, Learning Paths, Frameworks, dashboards and other services is linked to the specific account associated with the original transaction.
The Customer acknowledges that account ownership is a fundamental element of the security and integrity of the Platform.
Block2Learn reserves the right to treat the account registered at the time of purchase as the authoritative account associated with the purchased Digital Product unless sufficient evidence demonstrates otherwise.
The Customer is responsible for maintaining control over the account, preserving access to the registered email address, maintaining accurate account information and protecting account credentials.
The Customer further acknowledges that ownership disputes, account recovery requests, restoration requests and access disputes may require verification procedures before access can be restored or modified.
19.2 Account Responsibility
The Customer remains responsible for managing the account associated with purchased products.
This responsibility includes maintaining login credentials, preserving access to the registered email address, updating account information when necessary, protecting account security and ensuring that purchases remain associated with the correct account.
The Customer acknowledges that accidental account deletion, loss of credentials, abandonment of email accounts, creation of duplicate accounts, migration between accounts or other account management issues may complicate access restoration procedures.
Block2Learn shall not be responsible for consequences arising from the Customer’s failure to maintain reasonable control over the account associated with purchased products.
The Customer further acknowledges that restoration requests may require verification and processing time before access can be reestablished.
19.3 Account Recovery Requests
Where the Customer loses access to the account associated with a purchased Digital Product, the Customer may submit an account recovery request through the communication channels designated by Block2Learn.
The Customer acknowledges that account recovery is not automatic and that Block2Learn may be required to verify the legitimacy of the request before restoring access, modifying account information, transferring access, reactivating a membership, reactivating a subscription, restoring Learning Path access, restoring Framework access or enabling dashboard access.
Account recovery requests may arise from forgotten passwords, inaccessible email addresses, lost credentials, account deletion, account deactivation, mistaken cancellation, duplicate account creation, payment account mismatch, support request errors, migration issues, technical problems or other circumstances affecting access.
The Customer acknowledges that Block2Learn has a legitimate interest in preventing unauthorized access, account takeover, identity misuse, fraudulent restoration requests, chargeback abuse, account sharing, payment fraud and unauthorized transfer of purchased products.
For this reason, Block2Learn may require reasonable verification before taking any action on an account recovery request.
19.4 Lost Credentials
The Customer is responsible for maintaining login credentials and for using any password recovery or account recovery tools made available through the Platform.
If the Customer loses credentials, forgets passwords, loses access to an email account, changes email address without updating the account or otherwise becomes unable to access the account, the Customer must promptly contact Block2Learn through the designated support channels.
The Customer acknowledges that inability to access an account due to lost credentials does not mean that the Digital Product was not delivered, does not invalidate the original purchase and does not automatically create any right to refund, cancellation, chargeback, compensation or duplicate access.
Block2Learn may require the Customer to verify ownership of the account and of the original purchase before restoring access.
Until verification is completed, Block2Learn may refuse to provide access to the account, products, memberships, subscriptions, dashboards or other purchased resources.
19.5 Email Changes
The Customer acknowledges that the email address associated with the account may be used for login, purchase confirmations, legal communications, receipts, access notices, password recovery, membership notifications, subscription notices and identity verification.
Where the Customer wishes to change the email address associated with an account or purchase, Block2Learn may require reasonable verification to confirm that the request is made by the legitimate account holder and purchaser.
Verification may include confirmation from the original email address, payment information, order receipts, account data, billing information, transaction details, identity related information or other documentation reasonably requested by Block2Learn.
The Customer acknowledges that Block2Learn may refuse or delay an email change request where ownership cannot be verified, where conflicting information exists, where fraud is suspected, where a chargeback or payment dispute is active or where the request may expose Block2Learn to legal, security or operational risk.
The Customer is responsible for maintaining access to the registered email address and for promptly updating account information where permitted by the Platform.
19.6 Duplicate Accounts
The Customer shall not create duplicate accounts for the purpose of circumventing access restrictions, obtaining repeated discounts, bypassing membership limitations, sharing access, avoiding enforcement measures, abusing promotions or manipulating the Platform.
Where a Customer creates multiple accounts intentionally or accidentally, Block2Learn may require verification before merging, transferring, restoring or reassigning access rights.
The Customer acknowledges that purchases are generally associated with the account used at the time of purchase and that Block2Learn is not required to automatically transfer purchased access from one account to another without verification.
Duplicate account situations may require manual review and may result in temporary delay, suspension, account consolidation, denial of transfer or other measures reasonably necessary to protect account integrity.
Block2Learn shall not be liable for temporary loss of access or delays caused by duplicate accounts, incorrect account usage, purchase under a different email address or the Customer’s failure to manage account information correctly.
19.7 Membership Restoration
Where the Customer claims that a membership level, membership access or membership benefit has been accidentally cancelled, removed, deactivated, deleted, downgraded or otherwise lost, Block2Learn may require verification before restoring such membership access.
The Customer acknowledges that membership restoration may require review of purchase records, membership records, account information, payment confirmations, email communications, subscription status, cancellation history, support communications, payment processor records and other available evidence.
Membership restoration shall not be automatic.
Block2Learn may delay restoration while verification is pending.
Block2Learn may refuse restoration where the Customer cannot demonstrate entitlement to the membership, where payment was refunded, reversed, charged back, disputed or cancelled, where access was terminated due to breach, where fraud is suspected or where restoration would conflict with the legal framework.
The Customer acknowledges that mistaken cancellation or deletion caused by the Customer may require manual processing time and shall not create liability for Block2Learn.
19.8 Subscription Restoration
Where the Customer requests restoration of a subscription, Block2Learn may require verification of the original subscription, payment status, cancellation status, renewal status, billing history, failed payment history, chargeback status and account ownership.
The Customer acknowledges that a cancelled, expired, failed, refunded, disputed or charged back subscription may not be restorable under the same commercial conditions, price, promotional offer, billing interval or access structure originally applicable.
Where a subscription has ended, Block2Learn may require the Customer to purchase a new subscription, reactivate under current pricing, resolve unpaid amounts, update payment information or comply with current subscription terms before access is restored.
The Customer acknowledges that restoration of subscription access is subject to the Membership and Subscription Policy and to any technical limitations of the Platform or payment provider.
Block2Learn shall not be liable for loss of promotional pricing, grandfathered pricing, historical billing terms or prior access conditions where a subscription ended due to cancellation, failed payment, breach, account deletion or Customer error.
19.9 Learning Path Restoration
Where the Customer requests restoration of Learning Path access, Block2Learn may require verification that the Customer purchased or is otherwise entitled to access the relevant Learning Path, layer, module, bundle, Complete Path, membership level or educational resource.
The Customer acknowledges that Learning Path restoration may involve multiple components, including account access, membership level, dashboard status, progress tracking records, educational layer permissions, product records and historical purchase information.
Block2Learn may require reasonable time to review and restore such components where technically possible.
The Customer acknowledges that progress tracking records, completion markers, dashboard data, badges, local storage data, account data or similar records may not always be recoverable if they were deleted, corrupted, stored locally, removed by the Customer, affected by technical issues, affected by browser settings or affected by platform changes.
Restoration of access does not guarantee restoration of historical progress data unless such data is reasonably available and technically recoverable.
Block2Learn shall not be liable for loss of progress tracking information caused by Customer deletion, browser clearing, device changes, local storage deletion, account misuse, technical incompatibility or circumstances outside the reasonable control of Block2Learn.
19.10 Framework Restoration
Where the Customer requests restoration of Framework access, Block2Learn may require verification of the original purchase, account ownership, access entitlement and payment status.
The Customer acknowledges that Framework products may include dashboards, tools, decision making structures, educational systems, software features or other access based resources.
Restoration of Framework access may require technical verification, membership review, purchase verification and account integrity review.
Block2Learn may refuse or delay Framework restoration where the original purchase cannot be verified, where payment has been refunded or disputed, where access was terminated due to breach, where account sharing is suspected or where restoration would expose the Platform to risk.
The Customer acknowledges that Framework restoration does not include any guarantee that prior inputs, personal data, saved states, dashboard records, progress markers or user generated configurations will be restored unless such data is reasonably available and technically recoverable.
19.11 Purchase Verification
Before restoring any access, transferring access, modifying account ownership, changing the account email, merging accounts, restoring a membership, restoring a subscription, restoring Learning Path access, restoring Framework access or resolving an ownership dispute, Block2Learn may require the Customer to provide evidence of the original purchase.
Such evidence may include order confirmations, receipts, invoices, transaction IDs, payment processor confirmations, billing details, card information in masked form, account details, registered email address, purchase date, product name, membership level, subscription information, support communications or other information reasonably necessary to verify entitlement.
The Customer acknowledges that purchase verification protects both Block2Learn and legitimate Customers by reducing the risk of unauthorized access restoration, fraud, identity theft and account takeover.
Failure to provide sufficient purchase verification may result in refusal or delay of the requested action.
19.12 Proof of Ownership
The Customer acknowledges that proof of purchase alone may not always be sufficient to establish current account ownership.
Block2Learn may require proof that the person requesting access is the legitimate account holder, purchaser or authorized representative of the original purchaser.
Proof of ownership may include email verification, account login confirmation, payment verification, billing confirmation, identity related information, support history, security questions, account activity information or other verification elements reasonably requested by Block2Learn.
Where conflicting claims are made regarding the same account or purchase, Block2Learn may suspend access, refuse transfer, delay restoration or require additional evidence until ownership is reasonably clarified.
Block2Learn shall not be required to resolve complex ownership disputes where the evidence is insufficient, contradictory or outside the reasonable scope of platform support.
19.13 Verification Procedures
Verification procedures may be conducted manually or through automated systems.
Block2Learn may review account records, membership records, subscription records, transaction records, payment provider data, email communications, support tickets, access logs, platform records and other available information.
The Customer agrees to cooperate in good faith with verification procedures and to provide accurate, complete and truthful information.
Submission of false information during verification may result in permanent refusal of restoration, account termination, revocation of access and other enforcement measures.
Block2Learn may refuse to disclose internal verification methods where disclosure could compromise security, fraud prevention or platform integrity.
19.14 Processing Times
The Customer acknowledges that restoration, verification, account recovery, email change, access transfer, duplicate account review, membership restoration, subscription restoration, Learning Path restoration and Framework restoration requests may require manual review and processing time.
Immediate restoration cannot be guaranteed.
Processing times may vary depending on the complexity of the request, the availability of records, the accuracy of information provided, the responsiveness of the Customer, the involvement of payment providers, the presence of disputes or chargebacks, technical limitations, security concerns and support workload.
Block2Learn shall not be liable for temporary access delays resulting from legitimate verification, fraud prevention, ownership review, account recovery or restoration procedures.
The Customer acknowledges that such delays are necessary to protect the Customer, the Platform and the integrity of purchased products.
19.15 Temporary Suspension During Review
Where an account, purchase, membership, subscription, access restoration request or ownership claim is under review, Block2Learn may temporarily suspend, restrict or freeze access to the relevant products or account.
Such suspension may be necessary to prevent unauthorized access, account takeover, redistribution of content, fraudulent restoration, chargeback abuse, misuse of purchased products or conflicting access claims.
Temporary suspension during review shall not constitute breach of contract where undertaken in good faith for security, verification, legal, operational or fraud prevention reasons.
The Customer acknowledges that access may remain unavailable until the review is completed and Block2Learn is reasonably satisfied regarding entitlement, account ownership and payment status.
19.16 Fraud Prevention Measures
Block2Learn may apply fraud prevention measures to account recovery, access restoration, membership restoration, subscription restoration, Learning Path restoration, Framework restoration, email change requests and purchase verification requests.
Such measures may include review of payment records, chargeback history, account activity, device information, access patterns, login behavior, support history, duplicate account activity, promotional abuse indicators and other relevant information.
The Customer acknowledges that restoration requests may be denied where Block2Learn reasonably suspects fraud, account sharing, unauthorized resale, identity misuse, payment abuse, chargeback manipulation, content redistribution or other conduct inconsistent with the legal framework.
Fraud prevention measures are intended to protect legitimate Customers, Block2Learn intellectual property, payment integrity and the security of the Platform.
19.17 Refusal of Restoration Requests
Block2Learn reserves the right to refuse any restoration, transfer, recovery, reactivation or ownership modification request where the Customer fails to provide sufficient proof, where records do not support the request, where payment has been refunded, reversed, charged back or disputed, where access was terminated due to breach, where account sharing is suspected, where fraud is suspected, where legal risk exists or where restoration is technically impossible or commercially unreasonable.
Refusal of restoration shall not constitute breach of contract where based on legitimate verification, security, fraud prevention, legal, technical or contractual reasons.
The Customer acknowledges that Block2Learn is not required to restore access where doing so would compromise the Platform, violate the legal framework, expose protected content to unauthorized access or conflict with payment records.
19.18 No Liability for Verification Delays
To the maximum extent permitted by applicable law, Block2Learn shall not be liable for delays, interruptions, temporary loss of access, inconvenience, missed usage time, lost opportunity, dissatisfaction or other consequences arising from verification procedures, account recovery procedures, ownership reviews, access restoration requests or fraud prevention measures.
The Customer acknowledges that verification delays are a foreseeable consequence of maintaining a secure digital platform and are necessary to protect accounts, purchases, digital products, intellectual property and payment integrity.
Nothing in this Section shall limit mandatory rights that cannot be excluded under applicable law.
19.19 Future Products and Services
The account integrity, ownership verification and access restoration rules set forth in this Section shall apply to all current and future Block2Learn products and services.
This includes current and future memberships, subscriptions, Learning Paths, Frameworks, dashboards, software tools, artificial intelligence tools, mobile applications, communities, certification programs, referral services, premium research products, educational advisory style services and any other digital offering introduced by Block2Learn.
The Customer acknowledges that future products may involve additional verification procedures, technical requirements, account controls, security mechanisms and access restoration rules.
Unless expressly stated otherwise, all such future procedures shall supplement this Agreement and shall form part of the Block2Learn legal framework.
20. ACCOUNT SHARING AND ABUSE
20.1 Shared Credentials
The Customer acknowledges that access to Digital Products, memberships, subscriptions, Learning Paths, Frameworks, dashboards and other Platform resources is personal, account based, limited, revocable and non transferable.
The Customer shall not share login credentials, passwords, account links, access tokens, membership access, subscription access, dashboard access, Learning Path access, Framework access or any other access mechanism with any third party.
The prohibition on shared credentials applies regardless of whether the third party is a family member, friend, employee, contractor, business partner, company, community member, client, student, subscriber, follower or any other person or entity.
The Customer acknowledges that shared credentials may allow unauthorized individuals to access proprietary educational content, protected methodologies, paid products, dashboards, Frameworks, research materials and other intellectual property belonging to Block2Learn.
The Customer further acknowledges that credential sharing creates security risks, payment risks, fraud risks, intellectual property risks, account integrity risks and operational risks.
Accordingly, any credential sharing may constitute a material breach of this Agreement and may result in immediate suspension, termination, revocation of access, refusal of refund, refusal of restoration and any other remedy available under the Block2Learn legal framework.
20.2 Unauthorized Access
The Customer shall not allow any unauthorized person to access Digital Products through the Customer’s account.
Unauthorized access includes direct or indirect access obtained through shared credentials, shared devices, screen sharing, remote access tools, unauthorized downloads, shared files, copied materials, account resale, group use, institutional use, team use or any other method that allows a person other than the purchasing Customer to benefit from the Digital Product.
The Customer acknowledges that unauthorized access may occur even where the Customer does not receive money or commercial benefit.
The Customer further acknowledges that allowing another person to use the Customer’s account may cause harm to Block2Learn even if the Customer considers the access informal, temporary, private or harmless.
Where unauthorized access is detected or reasonably suspected, Block2Learn may restrict the account, require verification, suspend access, revoke licenses, terminate the account or take other enforcement measures.
20.3 Abuse Detection
Block2Learn reserves the right to implement technical, administrative and operational measures to detect abuse of the Platform, including account sharing, unusual login patterns, excessive device changes, suspicious geographic access, automated access, excessive content access, unauthorized downloading, payment abuse, discount abuse, chargeback abuse, duplicate account abuse and other conduct inconsistent with the legal framework.
The Customer acknowledges that abuse detection may involve review of access patterns, account activity, membership activity, subscription activity, login behavior, payment records, support records, device information, browser information, IP related information, session information and other information reasonably available through the Platform and its service providers.
Block2Learn is not required to disclose the details of its abuse detection methods, thresholds, security systems or internal review procedures where such disclosure could compromise security, anti fraud measures, intellectual property protection or platform integrity.
The Customer acknowledges that abuse detection is a legitimate and necessary measure to protect Digital Products, legitimate Customers, payment systems, intellectual property and the sustainability of the Platform.
20.4 Monitoring Measures
To the maximum extent permitted by applicable law, Block2Learn may monitor use of the Platform for security, fraud prevention, payment integrity, intellectual property protection, account integrity, abuse detection, technical maintenance, compliance and enforcement purposes.
Such monitoring does not create an obligation for Block2Learn to detect every violation, prevent every unauthorized access event or supervise every Customer activity.
The Customer acknowledges that monitoring measures may be implemented automatically, manually or through third party service providers.
Monitoring may be used to support enforcement decisions, investigate suspected violations, respond to payment disputes, prevent fraud, protect intellectual property, secure accounts and maintain the operational integrity of the Platform.
The Customer agrees not to interfere with, disable, circumvent, manipulate, block, deceive or otherwise undermine any monitoring, access control, security, fraud prevention or intellectual property protection measure implemented by Block2Learn.
20.5 Suspension Rights
Where Block2Learn reasonably suspects account sharing, unauthorized access, abuse, payment fraud, intellectual property violations, automated extraction, promotional abuse, chargeback manipulation, duplicate account misuse or any other violation of this Agreement, Block2Learn may suspend access to the relevant account, Digital Product, membership, subscription, Learning Path, Framework, dashboard or service.
Suspension may be immediate where Block2Learn determines that immediate action is necessary to prevent harm, preserve evidence, protect intellectual property, prevent further unauthorized access, limit payment risk, avoid security compromise or protect the Platform.
The Customer acknowledges that suspension may occur before the completion of a full investigation where urgent protection is reasonably required.
During suspension, the Customer may be denied access to paid resources while the matter is reviewed.
Suspension undertaken in good faith for enforcement, security, fraud prevention, intellectual property protection or payment integrity purposes shall not constitute breach of contract.
20.6 Termination Rights
Block2Learn may terminate the Customer’s account, membership, subscription, license, access rights or purchase related access where the Customer materially violates this Agreement, the Terms of Service, the Intellectual Property Policy, the Account and Acceptable Use Policy or any other applicable legal document.
Termination may occur in cases involving account sharing, unauthorized redistribution, unauthorized commercial exploitation, AI training, scraping, payment fraud, chargeback abuse, identity misuse, harassment, security attacks, repeated violations, refusal to cooperate with verification procedures or other serious misconduct.
Upon termination, all access rights granted to the Customer shall cease immediately, unless mandatory applicable law provides otherwise.
The Customer acknowledges that termination for breach may result in loss of access without refund, to the maximum extent permitted by applicable law.
Termination shall not limit any right of Block2Learn to pursue damages, injunctive relief, recovery of costs, payment recovery, intellectual property remedies or any other legal remedy available under applicable law.
20.7 No Refund Following Violations
To the maximum extent permitted by applicable law, the Customer shall not be entitled to a refund where access is suspended, restricted, revoked or terminated as a result of the Customer’s breach of this Agreement, violation of the Block2Learn legal framework, account sharing, unauthorized access, intellectual property infringement, fraud, payment abuse, chargeback abuse, promotional abuse, content extraction, AI training, unauthorized redistribution or other prohibited conduct.
The Customer acknowledges that a refund in such circumstances would undermine the protective purpose of the legal framework and could encourage abuse of Digital Products.
Where the Customer has violated the access license or misused the Platform, Block2Learn may retain amounts paid to the extent permitted by applicable law and may pursue additional remedies where the violation causes loss, damage, investigation costs, enforcement costs, payment processor fees, legal expenses or intellectual property harm.
Nothing in this Section shall limit mandatory consumer rights that cannot be excluded under applicable law.
21. CHARGEBACKS AND PAYMENT DISPUTES
21.1 Obligation to Contact Support First
The Customer agrees to contact Block2Learn through the designated support or contact channels before initiating a chargeback, payment dispute, bank dispute, card dispute, payment reversal or similar procedure with a bank, card issuer, payment processor or payment provider.
The Customer acknowledges that many payment concerns, access concerns, receipt issues, email delivery issues, duplicate account issues, technical access issues, membership activation issues or misunderstanding of digital delivery can often be resolved through support without requiring a formal payment dispute.
The Customer further acknowledges that initiating a chargeback without first making a reasonable good faith attempt to resolve the issue with Block2Learn may cause unnecessary costs, payment processor fees, account restrictions, investigation procedures and disruption of access.
Nothing in this Section shall limit mandatory rights that cannot be restricted under applicable law. However, to the maximum extent permitted by applicable law, the Customer agrees to act in good faith and to provide Block2Learn with a reasonable opportunity to investigate and resolve the issue before escalating the matter to a payment provider.
21.2 Unauthorized Chargebacks
An unauthorized chargeback means a chargeback, payment reversal or payment dispute initiated by the Customer or through the Customer’s payment provider in circumstances where the Customer authorized the transaction, completed checkout, accepted the required legal declarations, received Digital Delivery, obtained Immediate Access, benefited from the product, used the account or otherwise participated in the transaction.
The Customer acknowledges that a chargeback is not an alternative refund process and must not be used to bypass the Refund and Withdrawal Policy, avoid the consequences of Immediate Access, reverse a completed digital delivery, avoid subscription cancellation procedures, obtain free access to Digital Products or retaliate against enforcement actions.
Where Block2Learn reasonably determines that a chargeback is inconsistent with the transaction record, access record, payment record, account record, checkout process or legal framework, Block2Learn reserves the right to dispute the chargeback and submit available evidence to the payment processor, card network, bank or relevant authority.
Such evidence may include order confirmations, payment confirmations, account records, access records, membership activation records, subscription records, checkout acceptance records where available, email communications, support communications, legal document links, platform activity, product descriptions and any other evidence reasonably available to Block2Learn.
21.3 Fraudulent Chargebacks
The Customer shall not initiate false, misleading, abusive, fraudulent or bad faith chargebacks.
A chargeback may be considered abusive or fraudulent where the Customer falsely claims that the transaction was unauthorized, falsely claims that the product was not delivered, falsely claims that access was not granted, falsely claims that legal documents were unavailable, conceals prior use of the Digital Product, disputes a charge after receiving Immediate Access, initiates repeated disputes to obtain free access, or uses payment disputes to avoid contractual obligations.
The Customer acknowledges that fraudulent chargebacks may cause financial loss, payment processor fees, reputational harm, increased payment risk, account restrictions and operational burden for Block2Learn.
Where fraudulent or abusive chargeback activity is suspected, Block2Learn may suspend or terminate access, refuse future purchases, refuse account restoration, revoke licenses, submit evidence to payment processors, report the conduct where permitted by law and pursue recovery of amounts owed, fees, costs and damages.
The Customer further acknowledges that chargeback abuse may constitute breach of contract and may be treated as payment fraud to the maximum extent permitted by applicable law.
21.4 Suspension During Disputes
Where a payment dispute, chargeback, payment reversal, failed payment, refund dispute or similar matter is initiated, Block2Learn may suspend, restrict or terminate access to the Digital Product, membership, subscription, Learning Path, Framework, dashboard or account associated with the disputed transaction.
The Customer acknowledges that suspension during a payment dispute is necessary to prevent continued access to Digital Products where payment is uncertain, reversed, disputed or at risk.
Suspension may remain in place until the dispute is resolved, payment is restored, the amount due is repaid, the chargeback is withdrawn, the payment processor issues a final decision or Block2Learn otherwise determines that access may be restored.
The Customer acknowledges that access suspension during a payment dispute shall not constitute breach of contract where undertaken to protect payment integrity, intellectual property and the Platform.
Where the Customer prevails in a payment dispute and applicable law requires restoration or refund treatment, Block2Learn shall comply to the extent required.
21.5 Recovery of Fees and Costs
To the maximum extent permitted by applicable law, the Customer shall be responsible for costs, fees, expenses, chargeback fees, payment processor fees, administrative costs, investigation costs, legal fees, collection costs and other losses incurred by Block2Learn as a result of unauthorized, abusive, fraudulent, improper or bad faith payment disputes.
Block2Learn reserves the right to recover such amounts through lawful means, including direct request, invoice, set off, collection procedure, legal claim or other available remedy.
The Customer acknowledges that payment disputes generate costs regardless of whether the disputed amount is ultimately reversed or restored.
Where the Customer initiates a payment dispute in breach of this Agreement, Block2Learn may treat such conduct as a material breach and may take corresponding enforcement action.
21.6 Submission of Evidence
The Customer acknowledges that, in the event of a chargeback, payment dispute, bank inquiry, payment processor review or card network investigation, Block2Learn may submit evidence to defend the transaction.
Such evidence may include transaction records, payment processor records, account registration information, purchase confirmations, receipts, emails, support communications, access activation records, membership records, subscription records, dashboard access records, Learning Path access records, product descriptions, checkout declarations where available, legal document links, IP related records where available, platform activity records and any other information reasonably relevant to the dispute.
The Customer acknowledges that such evidence may be shared with payment processors, banks, card issuers, card networks, dispute administrators, legal representatives or other parties involved in the payment dispute process to the extent reasonably necessary and permitted by applicable law.
The Customer further acknowledges that the submission of such evidence is necessary to protect Block2Learn against false or inaccurate payment disputes and does not constitute a violation of this Agreement where performed in accordance with applicable law and the Privacy Policy.
21.7 Electronic Records as Evidence
The Customer acknowledges and agrees that electronic records maintained by Block2Learn, its payment processors, service providers, membership systems, subscription systems, account systems, customer relationship management systems, support systems, email systems, security systems and related technological infrastructure may constitute valid evidence of transactions, purchases, payments, account ownership, account activity, membership status, subscription status, Digital Delivery, access activation, account restoration requests, support communications, policy acceptance, contractual acceptance and other events relevant to the relationship between the Customer and Block2Learn.
Such electronic records may include, without limitation, transaction records, payment confirmations, invoices, receipts, order confirmations, account creation records, login records, membership records, subscription records, email communications, support tickets, account modification records, restoration requests, dashboard access records, Learning Path access records, Framework access records, access permissions, usage records, security records, technical records and other electronic information reasonably maintained in the ordinary course of business.
The Customer acknowledges that electronic commerce operates through digital systems and that electronic records may serve as evidence of contractual formation, contractual acceptance, payment authorization, Digital Delivery, Immediate Access, Immediate Performance, account ownership and use of the Platform.
To the maximum extent permitted by applicable law, the Customer agrees that such records may be relied upon by Block2Learn in connection with chargeback disputes, payment disputes, account disputes, access disputes, refund requests, restoration requests, legal proceedings, regulatory inquiries, enforcement actions and other matters arising from the Customer’s use of the Platform.
The Customer further acknowledges that Block2Learn is not required to maintain every category of electronic record indefinitely and that the absence of a specific log, record, timestamp, access record or technical artifact shall not, by itself, invalidate a transaction, contractual acceptance, Digital Delivery, account ownership determination, payment authorization or other event where other reasonably available evidence supports the occurrence of such event.
Where multiple sources of electronic evidence exist, Block2Learn may rely upon any combination of records reasonably available to establish the relevant facts.
The Customer acknowledges that electronic records maintained in the ordinary course of business may be considered reliable evidence of transactions and interactions conducted through the Platform.
The provisions of this Section shall survive termination of the Customer’s account, membership, subscription, access rights and contractual relationship with Block2Learn.
21.8 Permanent Account Closure
Block2Learn reserves the right to permanently close or restrict accounts associated with abusive, repeated, fraudulent, bad faith or unresolved payment disputes.
Permanent account closure may result in loss of access to Digital Products, memberships, subscriptions, Learning Paths, Frameworks, dashboards, account history and related services.
The Customer acknowledges that a payment dispute may create a material breakdown of the contractual relationship, especially where the Customer retains or attempts to retain access to digital content while reversing payment.
Block2Learn shall not be required to continue providing services to Customers who engage in abusive chargeback behavior, repeated payment disputes, payment manipulation or conduct that undermines payment integrity.
Permanent account closure shall not limit Block2Learn’s right to pursue recovery of unpaid amounts, fees, damages or other remedies.
21.9 Preservation of Legal Remedies
Nothing in this Section shall limit any legal remedy available to Block2Learn under this Agreement, the Terms of Service, applicable policies or applicable law.
Block2Learn reserves all rights to pursue payment recovery, contractual remedies, intellectual property remedies, injunctive relief, damages, cost recovery, account termination, access revocation and any other remedy available in connection with payment disputes, chargebacks, fraud, abuse or breach of contract.
The Customer acknowledges that the chargeback process does not replace the contractual dispute resolution provisions contained in the Block2Learn legal framework and does not alter the governing law and jurisdiction provisions applicable to the transaction.
To the maximum extent permitted by applicable law, disputes relating to purchases, payments, refunds, chargebacks, access, digital delivery and performance shall remain subject to the governing law and jurisdiction provisions set forth in this Agreement and the Terms of Service.
22. LIMITATION OF LIABILITY
22.1 Educational Products Only
The Customer expressly acknowledges that all Digital Products made available through the Platform are educational and informational in nature.
Block2Learn provides educational content, educational frameworks, educational methodologies, educational research, educational analysis, educational tools and educational resources intended to support independent learning and personal development.
Block2Learn does not provide brokerage services, investment advisory services, portfolio management services, wealth management services, fiduciary services, legal services, tax services, regulated financial services or any other professional service requiring regulatory authorization unless expressly stated otherwise in a future legally compliant offering.
The Customer acknowledges that all decisions made after accessing the Platform remain exclusively the responsibility of the Customer.
Accordingly, Block2Learn shall not be liable for decisions, actions, omissions, investments, trades, business activities, financial strategies, risk management choices, tax positions, legal positions or other conduct undertaken by the Customer based upon information obtained through the Platform.
The Customer further acknowledges that educational content may be interpreted differently by different individuals and that Block2Learn cannot control how a Customer applies, misapplies, misunderstands, ignores or relies upon educational information.
22.2 No Financial Liability
To the maximum extent permitted by applicable law, Block2Learn shall not be liable for any financial loss, investment loss, trading loss, portfolio loss, capital loss, opportunity cost, liquidity loss, market loss, business loss, tax consequence, debt increase, financial underperformance or similar economic consequence suffered by the Customer.
The Customer acknowledges that financial markets, investment activities, business activities and capital allocation decisions involve substantial uncertainty and risk.
No educational content, research material, Learning Path resource, Framework component, guide, article, video, dashboard, analysis or educational tool provided by Block2Learn can eliminate such risk.
The Customer remains solely responsible for conducting independent research, seeking professional advice where appropriate and making independent decisions regarding capital allocation and risk management.
Block2Learn shall not be liable merely because a Customer relied upon educational content and later experienced an unfavorable outcome.
22.3 No Market Liability
The Customer acknowledges that financial markets, cryptocurrency markets, securities markets, commodities markets, foreign exchange markets, macroeconomic conditions, geopolitical events and business environments are influenced by numerous factors outside the control of Block2Learn.
Block2Learn makes no representation regarding future market behavior, future price movements, future investment performance, future economic conditions or future financial outcomes.
The Customer agrees that Block2Learn shall not be liable for losses or damages arising from market volatility, market crashes, corrections, recessions, inflation, liquidity events, regulatory actions, geopolitical events, technological failures, exchange failures, stablecoin failures, cryptocurrency failures, banking crises or any other market related event.
The Customer further acknowledges that educational discussions concerning markets are inherently uncertain and that future outcomes cannot be predicted with certainty.
22.4 No Educational Outcome Liability
Block2Learn does not guarantee educational success.
The Customer acknowledges that educational progress depends upon factors beyond the reasonable control of Block2Learn, including attention, effort, discipline, consistency, study habits, comprehension, experience, personal circumstances, technical ability and willingness to learn.
Accordingly, Block2Learn shall not be liable where the Customer fails to complete the Learning Path, fails to understand educational materials, fails to improve analytical skills, fails to improve decision making, fails to retain information or fails to achieve expected educational outcomes.
The Customer further acknowledges that educational products provide opportunities for learning rather than guaranteed outcomes.
22.5 No Profit Guarantee
Block2Learn does not guarantee profits.
No statement made through the Platform shall be interpreted as a promise, guarantee, assurance, warranty or representation that the Customer will earn profits, generate income, increase wealth, improve investment performance, improve trading performance or achieve any particular financial result.
The Customer acknowledges that profitability depends upon numerous factors outside the control of Block2Learn and that losses are possible in all financial and business activities.
Any examples, illustrations, case studies, educational demonstrations, historical references or hypothetical scenarios presented through the Platform are provided solely for educational purposes and shall not be interpreted as guarantees of future performance.
22.6 No Success Guarantee
Block2Learn does not guarantee success.
Success may be defined differently by different Customers and may depend upon factors beyond the control of Block2Learn.
The Customer acknowledges that educational resources cannot guarantee personal transformation, business growth, professional advancement, financial improvement, investment success, trading success, entrepreneurial success or achievement of personal objectives.
The Customer further acknowledges that individual outcomes vary substantially and that no educational platform can guarantee specific results.
22.7 Maximum Protection Permitted by Law
To the maximum extent permitted by applicable law, Block2Learn disclaims all liability not expressly assumed under this Agreement.
Where liability cannot be excluded entirely, Block2Learn’s liability shall be limited to the maximum extent permitted by applicable law.
The Customer acknowledges that the pricing of Digital Products reflects the allocation of risk established by this Agreement and that Block2Learn would not provide the same products under the same commercial conditions absent the liability limitations contained herein.
The Customer further agrees that these limitations are reasonable in light of the educational nature of the Platform, the digital nature of the products, the pricing structure, the risks associated with financial decision making and the impossibility of controlling how Customers use educational content.
22.8 Maximum Liability Cap
To the maximum extent permitted by applicable law, the total aggregate liability of Block2Learn arising out of or relating to this Agreement, the Platform, any Digital Product, Membership, Subscription, Learning Path, Framework, Dashboard, educational service, support service or any related interaction with the Customer shall not exceed the total amount actually paid by the Customer to Block2Learn during the twelve (12) months immediately preceding the event giving rise to the claim.
The limitation set forth in this Section applies collectively to all claims, causes of action, liabilities, damages, losses, costs and expenses, whether arising in contract, tort, negligence, statutory claim, equitable claim or any other legal theory.
The Customer acknowledges that the pricing of Digital Products has been established in reliance upon the allocation of risk reflected in this Agreement and that Block2Learn would not make the Platform, Digital Products, Memberships, Subscriptions, Learning Paths, Frameworks, Dashboards and related services available under the same commercial conditions without the liability limitations contained herein.
Where applicable law does not permit the exclusion or limitation of certain liabilities, this Section shall apply to the maximum extent permitted by such law.
Nothing in this Agreement shall exclude or limit liability to the extent that such exclusion or limitation is prohibited by mandatory applicable law.
The provisions of this Section shall survive termination of the Customer’s account, Membership, Subscription, access rights and contractual relationship with Block2Learn.
22.9 No Reliance on Statements, Marketing Materials or Educational Content
The Customer acknowledges and agrees that no statement, representation, communication, marketing material, promotional material, social media content, article, research publication, video, webinar, presentation, email, newsletter, educational content, Learning Path material, Framework material, dashboard content, customer testimonial, case study, support communication or other content made available by Block2Learn shall be interpreted as a guarantee, promise, warranty or assurance of any specific result, outcome, performance, success, profitability, educational achievement, financial gain, investment return, trading result, business result or personal outcome.
The Customer further acknowledges that all information provided through the Platform is intended solely for educational and informational purposes and that any decision to purchase a Digital Product is made independently by the Customer based upon the Customer’s own evaluation of the product and its suitability for the Customer’s objectives.
The Customer agrees that the Customer has not relied upon any statement, communication, advertisement, promotional campaign, social media post, article, video, email, testimonial, educational resource, customer success story, research publication, forecast, opinion, interpretation, example, hypothetical scenario or other material as a guarantee or representation of future results.
The Customer acknowledges that educational materials, research content, market analysis, Framework methodologies, Learning Path resources and related educational products may contain opinions, interpretations, observations, examples, historical references, educational illustrations and analytical frameworks that are inherently subject to uncertainty, personal judgment, changing circumstances and differing interpretations.
Accordingly, to the maximum extent permitted by applicable law, the Customer agrees that no claim may be based solely upon the Customer’s subjective interpretation of marketing materials, educational content, public communications, social media activity, testimonials, articles, videos, research materials or similar content where such content was not expressly presented as a legally binding contractual commitment.
The Customer further acknowledges that any testimonials, examples, educational case studies, user experiences, hypothetical scenarios, educational demonstrations or illustrative materials presented through the Platform reflect specific circumstances and are provided solely for educational or informational purposes. Such materials do not constitute guarantees, predictions or representations that other Customers will achieve similar results.
Block2Learn shall not be liable for decisions, actions, expectations, assumptions, interpretations or conclusions formed by the Customer based upon statements, materials or content made available through the Platform where such content is educational, informational, promotional or illustrative in nature.
The provisions of this Section shall survive termination of the Customer’s account, Membership, Subscription, access rights and contractual relationship with Block2Learn.
23. INDEMNIFICATION
23.1 User Responsibility
The Customer agrees to defend, indemnify and hold harmless Block2Learn, its operator, future successor entities, affiliates, contractors, service providers, employees, consultants, representatives, licensors and partners from and against any claims, demands, actions, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, costs and expenses arising from or related to:
(a) the Customer’s use of the Platform;
(b) the Customer’s violation of this Agreement;
(c) the Customer’s violation of the Terms of Service or any applicable policy;
(d) the Customer’s violation of applicable law;
(e) the Customer’s misuse of Digital Products;
(f) the Customer’s infringement of intellectual property rights;
(g) the Customer’s payment disputes, chargebacks or fraudulent payment activity;
(h) the Customer’s unauthorized sharing, redistribution or commercial exploitation of content;
(i) the Customer’s misuse of educational materials;
(j) the Customer’s decisions based upon information obtained through the Platform.
The Customer acknowledges that Block2Learn provides educational resources only and that responsibility for use of those resources remains with the Customer.
23.2 Third Party Claims
The Customer shall indemnify and hold harmless Block2Learn from any third party claim arising from the Customer’s conduct.
Such claims may include claims brought by payment providers, financial institutions, intellectual property holders, regulatory authorities, customers of the Customer, business partners of the Customer, community members, subscribers, clients, employers, employees, contractors or other third parties.
The Customer acknowledges that Block2Learn should not bear responsibility for disputes created by the Customer’s independent actions.
Where a third party claim arises from the Customer’s conduct, the Customer shall be responsible for the resulting costs and liabilities to the maximum extent permitted by applicable law.
23.3 Legal Costs
The indemnification obligations contained in this Section include reasonable legal fees, attorney fees, court costs, expert fees, investigation costs, collection costs, enforcement costs, administrative costs and other expenses incurred by Block2Learn in responding to or defending against claims arising from the Customer’s conduct.
The Customer acknowledges that legal disputes may generate substantial costs even where Block2Learn ultimately prevails.
Accordingly, the Customer agrees to reimburse such costs where they arise from the Customer’s breach, misconduct, misuse of the Platform or violation of the legal framework.
23.4 Recovery of Damages
Nothing in this Agreement shall limit Block2Learn’s right to recover damages, seek injunctive relief, obtain equitable remedies, pursue intellectual property claims, recover unpaid amounts, recover chargeback related losses or seek any other remedy available under applicable law.
The indemnification obligations contained in this Section are cumulative and shall survive termination of the Customer’s account, membership, subscription, access rights, purchase relationship and use of the Platform.
The Customer acknowledges that certain violations, including intellectual property violations, unauthorized redistribution, AI training, large scale content extraction, commercial exploitation and payment fraud, may cause damages that substantially exceed the purchase price of any Digital Product.
Accordingly, the remedies available to Block2Learn shall not be limited solely because the underlying transaction involved a digital educational product.
24. ASSIGNMENT AND CORPORATE TRANSITION
24.1 Future Corporate Structure
The Customer acknowledges that Block2Learn may currently be operated through one legal or organizational structure and may in the future be operated through a different structure, including a company, corporation, limited liability entity, holding structure, affiliate, subsidiary, partnership, successor entity or any other lawful business organization.
The Customer further acknowledges that such corporate, legal or organizational transition is foreseeable and may occur as part of the normal development, expansion, commercialization, financing, restructuring, sale, acquisition, merger, incorporation or professionalization of the Platform.
The validity of this Agreement shall not be affected by any present or future change in the legal structure through which Block2Learn operates.
24.2 Transfer to Future Company
Block2Learn reserves the right, at any time and to the maximum extent permitted by applicable law, to transfer the Platform, its operations, assets, intellectual property, contracts, customer relationships, memberships, subscriptions, Digital Products, dashboards, Frameworks, Learning Paths, payment relationships, data processing relationships, support systems, business activities and related rights and obligations to a future company or successor legal entity.
The Customer acknowledges that such transfer may occur without requiring the execution of a new agreement with each Customer, unless mandatory applicable law expressly requires otherwise.
The Customer agrees that any future entity operating Block2Learn may assume the rights, obligations, protections, limitations of liability, intellectual property rights, license restrictions, enforcement powers, payment rights and contractual positions established under this Agreement.
24.3 Assignment of Agreements
To the maximum extent permitted by applicable law, Block2Learn may assign, transfer, delegate, novate, license, sell, merge, reorganize or otherwise transfer this Agreement and any rights or obligations arising under it to any successor entity, affiliated entity, parent company, subsidiary, purchaser, assignee, licensee, acquiring entity or other lawful transferee.
The Customer expressly agrees that such assignment may occur in connection with incorporation, corporate restructuring, business transfer, sale of assets, sale of the Platform, merger, acquisition, financing, internal reorganization or other lawful business transaction.
The Customer may not assign, transfer, sublicense, delegate or otherwise dispose of any rights or obligations under this Agreement without the prior written consent of Block2Learn.
Any attempted assignment by the Customer without such consent shall be void to the maximum extent permitted by applicable law.
24.4 Successor Entities
Any successor entity that operates, acquires, owns, controls, manages or otherwise assumes responsibility for Block2Learn shall be entitled to rely upon and enforce this Agreement as if it were the original contracting party.
The Customer acknowledges that successor entities shall benefit from all contractual protections established under this Agreement, including intellectual property protections, access restrictions, refund limitations, chargeback protections, limitation of liability, indemnification, governing law, jurisdiction, language provisions and enforcement rights.
The Customer further acknowledges that continued use of the Platform after a corporate transition, assignment, transfer, restructuring or succession shall constitute acceptance of the successor entity as the lawful operator of the Platform, to the maximum extent permitted by applicable law.
24.5 Continuity of Legal Relationships
The Customer acknowledges that the purpose of this Section is to preserve the continuity of legal relationships, customer access, contractual rights, Platform operations, membership arrangements, subscription arrangements, intellectual property protections and digital product licenses during and after any corporate transition.
A corporate transition shall not, by itself, create a right to refund, cancellation, withdrawal, chargeback, damages, compensation or termination unless mandatory applicable law expressly provides otherwise.
The Customer agrees that this Agreement shall continue to govern the relationship between the Customer and the Platform following any assignment, transfer, restructuring, incorporation or succession, subject to any legally required updates or notices.
25. GOVERNING LAW AND JURISDICTION
25.1 Italian Law
This Agreement, the purchase of Digital Products, the interpretation of the contractual relationship between the Customer and Block2Learn, and any dispute, claim, controversy, action or proceeding arising from or relating to this Agreement shall be governed by and interpreted in accordance with the laws of Italy.
The Customer acknowledges that Block2Learn is operated from Italy and that the Italian legal system shall constitute the primary legal framework governing this Agreement, regardless of the Customer’s country of residence, citizenship, nationality, billing address, payment method, place of access or physical location at the time of use.
The Customer further acknowledges that Digital Products may be accessible internationally, but such international accessibility shall not alter the governing law selected by this Agreement.
Nothing in this Section shall limit mandatory consumer protections that cannot be excluded under applicable law.
25.2 Official Language
The official language of this Agreement and of the Block2Learn legal framework is English.
The Customer acknowledges that English is the legally controlling language of this Agreement and that any translation into Italian or any other language is provided solely for convenience, accessibility or informational purposes.
In the event of any inconsistency, ambiguity, discrepancy, omission, interpretation issue, translation error, browser translation error, software translation error, artificial intelligence translation error, machine translation error or conflict between versions, the English version shall prevail and be legally controlling.
The Customer is responsible for ensuring that the Customer understands the English version before completing a purchase.
25.3 Court of Rome
To the maximum extent permitted by applicable law, any dispute, claim, controversy, action or proceeding arising from or relating to this Agreement, Digital Products, purchases, payments, refunds, withdrawal rights, access, delivery, memberships, subscriptions, Learning Paths, Frameworks, dashboards, intellectual property, chargebacks, account restoration or any other matter connected with the transaction shall be submitted to the exclusive jurisdiction of the courts of Rome, Italy.
The Customer expressly accepts the courts of Rome, Italy as the competent forum for such disputes.
The Customer further agrees not to bring proceedings in any other jurisdiction except where mandatory applicable law expressly prevents such limitation.
25.4 Exclusive Jurisdiction
The Customer acknowledges that exclusive jurisdiction is an essential contractual condition intended to provide legal certainty, procedural predictability and coherent interpretation of the Block2Learn legal framework.
To the maximum extent permitted by applicable law, the Customer waives any objection based on forum non conveniens, lack of territorial connection, alternative forum, place of residence, place of payment, place of access, place of delivery or any similar argument intended to avoid the jurisdiction agreed in this Agreement.
The Customer acknowledges that purchases may be made from different countries, but the existence of international Customers does not alter the contractual selection of Italian law and the courts of Rome, Italy.
26. LANGUAGE CLAUSE
26.1 English Version Prevails
The English version of this Agreement shall be the sole legally binding version.
The Customer acknowledges that any translation is provided only to facilitate understanding and does not replace the English legal text.
Where translated versions are made available, they shall not create separate contractual rights, modify the English version or prevail over the English version.
26.2 Translations for Convenience Only
Translations may be provided through human translation, website translation tools, browser tools, software systems, artificial intelligence tools, machine translation services or other methods.
Such translations are provided solely for convenience and shall not be considered official legal versions.
The Customer acknowledges that translation tools may produce inaccurate, incomplete, misleading or legally imprecise results.
The Customer should not rely upon translations where legal interpretation is required.
26.3 Translation Errors
Block2Learn shall not be responsible for misunderstandings, errors, omissions, inaccuracies, inconsistencies or disputes arising from translated versions of this Agreement.
The Customer acknowledges that legal terminology may not always translate perfectly between languages and that translation errors may affect meaning.
In all cases, the English version shall prevail.
26.4 Browser Translation Errors
Where the Customer uses browser translation tools to translate this Agreement or any legal document made available by Block2Learn, the Customer does so at the Customer’s own risk.
Browser translation tools may alter legal meaning, omit words, mistranslate obligations, distort clauses or create inaccurate impressions of the legal framework.
Block2Learn shall not be liable for any misunderstanding caused by browser translation tools.
26.5 AI Translation Errors
Where the Customer uses artificial intelligence systems to translate, summarize, interpret, explain or simplify this Agreement, the Customer acknowledges that such tools may produce inaccurate, incomplete, misleading or legally incorrect outputs.
Artificial intelligence tools do not replace the official English version of this Agreement.
The Customer shall not rely upon AI generated interpretations as legally controlling.
26.6 Machine Translation Errors
Machine translation systems may fail to capture legal nuance, jurisdiction specific terminology, contractual hierarchy, mandatory rights, exclusions, limitations, exceptions and legal consequences.
The Customer acknowledges that any reliance upon machine translation is at the Customer’s own risk.
Block2Learn shall not be responsible for disputes arising from machine translation errors.
26.7 Interpretation Discrepancies
In the event of any discrepancy between the English version and any translated, summarized, paraphrased, simplified or interpreted version, the English version shall govern.
This rule applies regardless of whether the alternative version was produced by Block2Learn, the Customer, a browser, an artificial intelligence system, a third party, a machine translation system or any other tool.
The Customer expressly acknowledges that acceptance of this Agreement is acceptance of the English legal text.
27. CONTACT INFORMATION
27.1 Legal Notices
Any legal notice, contractual communication, dispute related communication, intellectual property notice, payment related notice, chargeback related communication, regulatory communication, account related communication or other formal communication concerning this Agreement shall be submitted through the contact channels designated by Block2Learn from time to time.
The Customer acknowledges that Block2Learn may update, replace, modify or reorganize its contact methods, support channels, legal communication channels or business contact information as the Platform evolves.
The Customer agrees that communications submitted through the official contact methods published on the Platform shall constitute valid communications for purposes of this Agreement.
The Customer further acknowledges that Block2Learn is not obligated to respond to communications sent through unofficial channels, personal accounts, third party platforms, social media comments, community discussions or other channels not designated for legal or contractual communications.
27.2 Contact Details
The official contact details for Block2Learn shall be those published on the Platform at the time the communication is submitted.
Block2Learn reserves the right to modify contact details, support systems, legal communication channels, business addresses, email addresses, ticket systems, support portals or communication methods without requiring amendment of this Agreement.
The Customer acknowledges that maintaining accurate and current contact information is necessary to support the operation of an evolving digital platform.
Where contact details are updated, the updated information published through the Platform shall supersede previous contact information.
The Customer is responsible for using the most current contact information available at the time of communication.
27.3 Requests and Complaints
The Customer agrees to submit requests, complaints, support inquiries, account recovery requests, access restoration requests, billing inquiries, refund requests, intellectual property notices and other operational matters through the appropriate communication channels designated by Block2Learn.
The Customer acknowledges that different categories of requests may require different verification procedures, supporting information, response times and review processes.
Block2Learn reserves the right to request additional information, documentation, purchase verification, account verification or supporting evidence before processing requests where reasonably necessary.
The Customer further acknowledges that submission of a complaint does not automatically establish liability, entitlement to compensation, entitlement to refund or breach of contract.
All requests shall be reviewed in accordance with the applicable contractual framework, available evidence, operational procedures and applicable law.
27.4 Future Operator Updates
The Customer acknowledges that the legal operator of Block2Learn may change in accordance with the corporate transition provisions contained in this Agreement.
Where such a transition occurs, Block2Learn may update contact information, business information, legal notices, operator information, support information or related details without affecting the validity of this Agreement.
The Customer agrees that any successor operator may publish updated contact details and continue receiving communications under the rights and obligations established by this Agreement.
Such updates shall not require execution of a new agreement unless mandatory applicable law expressly requires otherwise.
28. FINAL ACKNOWLEDGEMENT
28.1 User Has Read the Agreement
By completing a purchase, creating an account, activating a membership, activating a subscription, accessing a Learning Path, accessing a Framework, accessing a dashboard or otherwise using a Digital Product governed by this Agreement, the Customer acknowledges that the Customer has read this Agreement or has been provided a reasonable opportunity to read it before proceeding.
The Customer further acknowledges that failure to review the Agreement before purchase does not invalidate acceptance of the Agreement.
The Customer accepts responsibility for reviewing the contractual documents applicable to the transaction.
28.2 User Understands the Nature of Digital Products
The Customer acknowledges that the products offered through Block2Learn are digital products, digital services, educational products, memberships, subscriptions, Learning Paths, dashboards, Frameworks, research resources and related educational offerings.
The Customer understands that such products differ fundamentally from physical goods and may be delivered electronically through account activation, membership activation, subscription activation, dashboard activation, Learning Path activation or other forms of Digital Delivery.
The Customer further acknowledges that access rights rather than ownership rights are generally being acquired through the transaction.
28.3 User Understands Immediate Delivery
The Customer acknowledges that Digital Products may be delivered immediately or substantially immediately following successful payment and activation.
The Customer understands that delivery may occur through electronic access and may not involve any physical shipment, physical product, courier service, tracking number or manual delivery process.
The Customer further acknowledges that access activation may constitute Digital Delivery and may constitute proof that performance has begun.
28.4 User Expressly Requests Immediate Access
Where the checkout process includes a specific acknowledgement, checkbox, declaration or confirmation relating to Immediate Access, the Customer expressly requests that Block2Learn provide Immediate Access to the purchased Digital Product.
The Customer acknowledges that this request forms a material condition of the transaction and authorizes Block2Learn to begin performance immediately after purchase.
The Customer further acknowledges that the request for Immediate Access is voluntary and forms part of the contractual basis for Digital Delivery.
28.5 User Acknowledges the Consequences for Withdrawal Rights
The Customer acknowledges that the Customer has been informed that Immediate Access and Immediate Performance may affect withdrawal rights where permitted by applicable law.
The Customer further acknowledges that Digital Products can be accessed, consumed, studied, copied in memory, viewed or otherwise used immediately after delivery and that this characteristic may justify limitations, exclusions or loss of withdrawal rights under applicable legal rules governing digital content and digital services.
The Customer understands that such consequences are addressed throughout this Agreement and within the Refund and Withdrawal Policy.
28.6 User Accepts the Integrated Legal Framework
The Customer acknowledges that this Agreement does not operate in isolation.
This Agreement forms part of a broader contractual framework governing the relationship between the Customer and Block2Learn.
That framework includes, where applicable, the Terms of Service, Refund and Withdrawal Policy, Membership and Subscription Policy, Learning Path Policy, Intellectual Property Policy, Account and Acceptable Use Policy, Privacy Policy, Cookie Policy and other legal documents published by Block2Learn.
The Customer agrees that such documents shall be interpreted together as a unified legal framework governing use of the Platform and purchase of Digital Products.
28.7 User Accepts All Related Policies
The Customer acknowledges and agrees that acceptance of this Agreement includes acceptance of all related policies applicable to the purchased product or service.
The Customer further acknowledges that the legal protections, intellectual property protections, liability limitations, payment protections, refund provisions, access restrictions, verification procedures, restoration procedures and enforcement mechanisms established throughout the Block2Learn legal framework constitute essential conditions upon which Digital Products are offered.
Without such protections, Block2Learn would not be willing to provide access to Digital Products under the same commercial conditions.
Accordingly, the Customer expressly accepts the entire contractual framework governing the transaction and agrees to be bound by its terms to the maximum extent permitted by applicable law.
